Identifying ways to optimize businesses, we provide affordable access to an ideal workforce and intelligent platforms that streamline and maximize productivity.
Provana is excited to sponsor RMAi again this year! Stop by Booth #102 (Book meeting -https://t.co/90IgTQaxNC) for your chance to win a Theragun.
Sandeep, Karen, Sean, Brandon, Arvind, Deepak Rajput, Patrick, Sonal
We’re excited to share that Provana’s blog post 5 Call Center Metrics to Optimize Agent Performance (https://t.co/2amc6J4Wez) has been selected as a Winner 🏆 by Customer Contact Central for 2022 MVP Awards.
Kudos 👏 to the author Anshul Kumar Singh.
#callcenter#winner
We had a phenomenal kick-off to 2023 with our Leadership Summit at the beautiful Imperial hotel in New Delhi this past weekend. We look forward to working together to bring all that Provana has to offer to our clients, partners, and our amazing teams!
#Provanaleadershipmeet #2023
Whether it's about compliance, productivity, or agent performance, Speech Analytics is a growing phenomenon in the receivables space. Check out this blog on 5 Speech Analytics To Do's : https://t.co/mHukJuOaS2
#SpeechAnalytics#Collections#Provana
Are you thinking about ‘Speech Analytics’ for your collections operations?
Witness the real insights in this webinar where the panel breaks down how 'Speech Analytics' is used in collections today.
Link to Register - https://t.co/uqwpkfA12k
#Speechanalytics#Collections
A strong compliance culture can help your organization become risk intelligent reducing noncompliance and other business risks. Learn more about the key points to create an efficient compliance culture in this 4-min read.
https://t.co/lasOOFDAE0
#compliancemanagement
What do you need to safeguard sensitive data to comply with the latest CFPB circular? Decode the circular and identify (and complete) certain to-dos related to data security practices. Read more: https://t.co/K7iIROzahV
#compliance#datasecurity#provana
Customer success stories are a testimony of Provana's growing stature in the receivables space. Here's 👇a recap of Mike Gibb's Demo Day where our customers shared their views on Provana's speech analytics solution. https://t.co/7Dpek0D6fg
#ARM#SpeechAnlytics#CustomerSuccess
Do you have your RMAi certification yet?
Getting certified by RMAi has some obvious benefits, like lesser consumer complaints and litigations. Provana, an RMAI authorized audit provider, can help you get certified. Talk to our experts: https://t.co/b6yPSP5cfa
Our customers have automated more than 80% of their reports after using our BI solution helping them save 30-40% of their time. They utilize this time to focus on strategic planning and ROI enhancement.
Click below to learn more: https://t.co/L5pV8w6hBX
#BI#timesavings
Putting certain checks and balances in your vendor management practices can help you identify gaps and mitigate risks by taking corrective actions. Learn how to manage these 3 common challenges in vendor management and oversight.
https://t.co/OstJ2Mth5S
#compliancemanagement
How can the Creditors’ rights law firms foolproof their existing compliance framework? Learn to stay attuned to the rules and regulations with these tips. https://t.co/3N6dbRhqjb
#compliancemanagement#compliance#lawfirms#provana
Just a few hours left for this insightful session. Join in at 1:30 PM ET to know why our customers love our speech and interaction analytics solution.
Link to register - https://t.co/1UANEtNfo9
Provana recently sponsored a webinar 'Modern Uses of BI in Collections' hosted by Mike Gibb of https://t.co/XgAHn6QQKc. Todd Wyatt (Scott & Associates), Doffie Howard (FBCS) and Cynthia Kolich (OnDeck) were the panelists in the webinar.
Here's a summary: https://t.co/oBWBrBw9JX
We are excited to announce that we have been selected for membership in USFN! As always Provana is committed to excellence for our clients in the default industry and looks forward to participating in this great association.
Read more here: https://t.co/FV4OFqvosF
#USFN