Vikas Tiwari

[Vikas Tiwari @provikast]

4/4 I chose Voltas because I trusted the brand and its after-sales support. @myvoltas @flipkartsupport please help replace this defective geyser ASAP. I’m only asking for a working product without repeated follow-ups between both companies.

[Vikas Tiwari @provikast]

3/4 I’ve had a very poor replacement experience with Flipkart before, so I don’t want to get stuck between the seller and manufacturer, with both asking me to contact the other. Please coordinate and make the process simple for the customer.

[Vikas Tiwari @provikast]

2/4 I understand the replacement may need to be processed through Flipkart. But since an authorized Voltas technician has already inspected the geyser, @myvoltas should provide proper DOA/defective-unit confirmation to support the replacement.

[Vikas Tiwari @provikast]

1/4 Bought a Voltas geyser from Flipkart on Oct 10. @myvoltas technician visited on Oct 13 for installation, but the geyser did not even turn on. A brand-new unit was found non-functional at the very first installation. @flipkartsupport

[Vikas Tiwari @provikast]

@AmazonHelp Canned responses, no real action. Amazon is becoming unreliable these days. At least Flipkart takes responsibility instead of copy-paste replies. Disappointed.

[Vikas Tiwari @provikast]

Very disappointed with Amazon. Ordered a fridge on 8 Feb, marked out for delivery today but no call, no visit. Order suddenly cancelled claiming I rejected it — which is false. Ask the delivery team to show proof. Please fix this. @amazonIN @AmazonHelp Order # 171-8835598-8729948

[Vikas Tiwari @provikast]

Very disappointed with Amazon. Ordered a fridge on 8 Feb, marked out for delivery today but no call, no visit. Order suddenly cancelled claiming I rejected it — which is false. Ask the delivery team to show proof. Please fix it. @AmazonHelp @amazonIN

[Vikas Tiwari @provikast]

@HavellsCare360 Yes, thanks for great support!

[Vikas Tiwari @provikast]

@havellsindia

I bought a geyser from Amazon on 15th Nov. It stopped working after one day. Despite raising complaint 30112546626242, it’s been over two weeks with no proper resolution. This is extremely frustrating.

[Vikas Tiwari @provikast]

@HavellsCare360 I chose Havells because it is a trusted brand, and this is my second Havells product. However, a delay of over two weeks for a simple fix is questionable. I only want my geyser issue to be fixed—nothing more. @HavellsCare360

[Vikas Tiwari @provikast]

@HavellsCare360 I received a call, but there has been no resolution for four days. It’s been over fifteen days now, and I haven’t been able to use the geyser even once. This lack of response is extremely frustrating and unacceptable. I need immediate help.
@HavellsCare360

[Vikas Tiwari @provikast]

Hello, I placed an order on September 28th, order ID - OD33241476xxxxxxxx, and it is still pending and unfulfilled. I’m becoming frustrated with the delay. Please assist in resolving this issue. @flipkartsupport @Flipkart