@AmericanAir absolutely the worst travel experience we have ever had. Will can canceling our AA card and going elsewhere. It shouldn’t take A DAY to get from Nevada to Cleveland.
@MetLife so when you outsource your call centers do you have to tell them that hearing chickens in the background isn’t standard operating procedures? Or is it a work from home situation with chickens? Either way what a weird thing to hear in the background from your reps.