REALLY DISAPPOINTED IN @onepeloton. Peloton has stopped supporting the perfectly functioning monitor on my bike. Their solution? Yup…buy a new monitor. They’ll generously give me $50 off a $375 monitor that I don’t need or want. Now they’re losing a 12+ year subscriber. @badcx
Hey @Uber if you’re going to promote that we can schedule pick ups with you, you really ought to make sure you can deliver on your promise. Lesson learned. If you have an early flight, don’t depend on a scheduled Uber to get you there.
Hey @Clear I guess clear + TSA pre saves you zero time in Denver. In fact, security is recommending skipping @Clear to save time. Was such a good thing, until it wasn’t.
@LinkedIn support experience is really bad. Why do so many big brands go to great lengths to NOT communicate with their customers? There are stupid simple tech solutions to this problem that would turn this incredibly frustrated customer into a raving fan. #disappointing#badcx
“Every company must become a software company.” That is driving growth in the hiring of software developers, but at an even faster rate in non-tech companies. What are you doing to challenge your customers around this? @satyanadella@Microsoft@pax8#inspire2019
Thank you @Craig_Galbraith so many signs of #convergence accelerating in the channel. So much to do in the coming months, but @Pax8 is so uniquely positioned...buckle up!