Pranab Sarkar

[Pranab Sarkar @psarkar29]

@KotakBankLtd I just had a disgusting experience with your staff. First, you harass me by charging 885 for Debit Card when I don't have a Debit Card for last 2 years. Then instead of apologising and providing a quick fix, they say they can't refund more than 500...

[Pranab Sarkar @psarkar29]

@KotakBankLtd I finally had to give in to their primordial procedure because there is no real customer service. This is the 3rd year I've been charged for a card that doesn't exist. Irony is they agree there is NO card but can neither fix it for good nor show an attempt to do it.

[Pranab Sarkar @psarkar29]

@KotakBankLtd I just had a disgusting experience with your staff. First, you harass me by charging 885 for Debit Card when I don't have a Debit Card for last 2 years. Then instead of apologising and providing a quick fix, they say they can't refund more than 500...

[Pranab Sarkar @psarkar29]

@KotakBankLtd I kept asking for a supervisor and I was asked to close the call and wait for a callback. When I refused and continued asking for a supervisor, I finally got to speak with one after 30 minutes on a chargeable customer care number.

[Pranab Sarkar @psarkar29]

@dcm_tsk @RailMinIndia Railways don't bother for passenger's experience and well being. Yu would rather harass us if it paves the way for minting more money for you. That's a Shame!! I feel disgusted, harassed and highly dejected with this experience!!! Thank You Railways!!

[Pranab Sarkar @psarkar29]

@RailMinIndia A very disgusting service and behavior from Rajdhani TT and staff on January 18th (12423).

Had to purchase tickets twice for all my family members for the same journey. All because TT was too jumpy to cancel my ticket for no reason and no intimation.

[Pranab Sarkar @psarkar29]

@dcm_tsk @RailMinIndia Why was I charged for the meal? I had paid twice for the journey for 5 individuals. If anything, it covers for everyone's meals for 2 similar journeys. Your staff didn't even show that courtesy. I paid extra for afternoon meal, which we couldn't even eat because of the problem.

[Pranab Sarkar @psarkar29]

@drm_dli @DrmDnr @RailwaySeva @drm_tsk You guys play with customer's money. I have checked those seats. It was not allotted to anyone after mine was cancelled. What was the cancellation done for really then? Just to rob me of my money? You people are plain bloodsuckers. Enjoy all you can with that money...

[Pranab Sarkar @psarkar29]

@drm_dli @DrmDnr @RailwaySeva @drm_tsk Not just that, after having paid twice for the same journey (24K + 16K), I was forced to pay for the afternoon meal. I was requested to eat food and then discuss the issue which I straight declined to eat, but then I was charged too. Isn't that a great service? Bravo!!

[Pranab Sarkar @psarkar29]

@RailwaySeva I raised grievance with them twice in the last 2 hours. They closed both the cases stating what I had already mentioned. Honestly, I don't expect much from your team either.

[Pranab Sarkar @psarkar29]

@RailwaySeva PNR# 6713827745, PNR# 6514473578, Mobile# [phone]

[Pranab Sarkar @psarkar29]

@RailMinIndia, Was forced to purchase tickets again (PNR# 6713827745 and 6514473578). Then pantry staff wouldn't serve food until I raised a complaint. TT never came to check the 2nd ticket. Should I consider us onboarded? Or not?

[Pranab Sarkar @psarkar29]

@RailMinIndia To top it up, the staff members showed rude behavior. I am currently travelling with my parents (sr. citizen), wife and kid. My mother underwent cataract operation for both eyes last week. I regret having booked tickets with railways. Should have travelled by air.

[Pranab Sarkar @psarkar29]

@DelhiJalBoard @jalboarddelhi @Ceo_djb @ArvindKejriwal
What's the point of raising Grievance with DJB if Grievance is Cancelled without taking any action?
Unnecessarily being charged high amount withoutany consumption.
Really frustrating and unacceptable!!
KNo# 8437956841

[Pranab Sarkar @psarkar29]

@DelhiJalBoard @Ceo_djb @jalboarddelhi I have been out of Delhi for 19 months, and there was no consumption, but your team has still charged me amount of Rs 36534.
KNO: 8437956841
Bill shows dummy meter, yet I am charged a hefty amount every month.

[Pranab Sarkar @psarkar29]

@DelhiJalBoard
@Ceo_djb
@jalboarddelhi
No update from you, at all.

Just like your app.....utterly useless. Shows an option to raise grievance but doesn't really raise it.

[Pranab Sarkar @psarkar29]

@DelhiJalBoard @ArvindKejriwal @Ceo_djb @jalboarddelhi As expected, no response from @jalboarddelhi @DelhiJalBoard @Ceo_djb
While I am still waiting to get a response from you about correction of my bill, another bill cycle is about to start and I will be slapped with an even bigger amount.

[Pranab Sarkar @psarkar29]

@DelhiJalBoard You need to fix current issues first, before you make future commitments.
DJB has charged me a bill of 36000 and above, while I was out of station for 19 months. @ArvindKejriwal @Ceo_djb
@jalboarddelhi @DelhiJalBoard
KNo 8437956841