parth tripathi

[parth tripathi @pt0388]

@BankofIndia_IN - This news is about my retired father who has suddenly lost most of his life savings (over Rs. 26 lacs) due to #fraud, #negligence and #inaction of Bank of India staff and bank’s customer-unfriendly policies; an has been filed with local #Police station...

[parth tripathi @pt0388]

@RBIsays @RBI @PMOIndia @narendramodi @FinMinIndia @IBA_org_in @ChairmanIba @AmitShah @smritiiraniofficial @GOIMeity @ashwini @Satyend76546213
@padhisr @abhijit23bose @shekhawatds_boi @LokeshK77128326 #Fraud_bankofindia

[parth tripathi @pt0388]

Hope besides doing marketing and awareness @BankofIndia_IN gives due attention and acts swiftly on this serious issue as well...the delay and lack of due support has been killing my family https://t.co/gumaSJjmmo @vadhula @swarup_dasgupta @ashokpathak1604 @nitindeshpan @PMOIndia

[parth tripathi @pt0388]

Hope besides doing marketing and awareness @BankofIndia_IN gives due attention and acts swiftly on this serious issue as well...the delay and lack of due support has been killing my family https://t.co/gumaSJjmmo @vadhula @swarup_dasgupta @ashokpathak1604 @nitindeshpan @PMOIndia

[Bank of India @BankofIndia_IN]

Give your dream a green signal and live your life to the fullest! With Bank of India Vehicle Loan, have your hand on the steering wheel of your dream car!
To apply, give missed call to 8010968305
#AmritMahotsav #BankofIndia #vehicleloan

[parth tripathi @pt0388]

@BankofIndia_IN @nsitharamanoffc @PMOIndia @narendramodi @FinMinIndia @IBA_org_in @ChairmanIba @AmitShah @smritiiraniofficial @GOIMeity @ashwini @Uppolice @dgpup @myogiadityanath @CMOfficeUP

[parth tripathi @pt0388]

Appealing
@BankofIndia_IN 's top leadership including Directors, Chief General Managers (CGMs) and GMs
@rmpandeyjpm @vadhula

@swarup_dasgupta

@ashokpathak1604

@nitindeshpan

@tbs_manian

@Satyend76546213

@padhisr

@abhijit23bose

@shekhawatds_boi

@LokeshK77128326

[parth tripathi @pt0388]

Appealing
@BankofIndia_IN 's top leadership including Directors, Chief General Managers (CGMs) and GMs
@rmpandeyjpm @vadhula @swarup_dasgupta @ashokpathak1604 @nitindeshpan

@tbs_manian

@Satyend76546213

@padhisr

@abhijit23bose

@shekhawatds_boi

@LokeshK77128326

[parth tripathi @pt0388]

@BankofIndia_IN @RBI @RBIsays @BankofIndia What's the use of customer care numbers if they can't help stop ongoing fraudulent transactions? My 66-yr old father kept pleading & begging on your 24*7 customer care lines on 25th and 26th Jan but no help was offered https://t.co/gumaSJjmmo

[parth tripathi @pt0388]

Appealing
@BankofIndia_IN 's top leadership including Directors, Chief General Managers (CGMs) and GMs
@rmpandeyjpm @vadhula

@swarup_dasgupta

@ashokpathak1604

@nitindeshpan

@tbs_manian

@Satyend76546213

@padhisr

@abhijit23bose

@shekhawatds_boi

@LokeshK77128326

[parth tripathi @pt0388]

The incident highlights serious lapses in @BankofIndia policies & actions including 1) confidential data leakage & targeting 2) Lack of bank policies to report & stop fraudulent transactions 3) Lack of Responsiveness/Empathy 4) Negligence & insensitivity

[parth tripathi @pt0388]

Appealing
@BankofIndia_IN
's top leadership including Directors, Chief General Managers (CGMs) and GMs
@rmpandeyjpm
@vadhula
@swarup_dasgupta
@ashokpathak1604
@nitindeshpan
@tbs_manian

@padhisr

@abhijit23bose

@shekhawatds_boi

@LokeshK77128326

[parth tripathi @pt0388]

Sad state of @BankofIndia_IN's grievance page (see pic below), prevents you from putting a formal and trackable grievance https://t.co/rgQFpBm1GB @ShaktikantaRBI @RBI @RBIsays @vadhula @swarup_dasgupta @IBA_org_in @ChairmanIba @AmitShah @narendramodi @PMOIndia #fraud_bankofindia

[parth tripathi @pt0388]

Appealing @BankofIndia_IN 's top leadership including Directors, Chief General Managers (CGMs) and GMs @rmpandeyjpm @vadhula @swarup_dasgupta @ashokpathak1604 @nitindeshpan @tbs_manian @Satyend76546213
@padhisr @abhijit23bose @shekhawatds_boi @LokeshK77128326

[parth tripathi @pt0388]

@BankofIndia_IN makes it impossible to file a #grievance by making their website grievance page dysfunctional and putting wrong links on @RBI website as well (see video below) @RBIsays @ShaktikantaRBI @rmpandeyjpm @vadhula @swarup_dasgupta @nsitharaman #fraud_bankofindia

[parth tripathi @pt0388]

Appealing @BankofIndia_IN 's top leadership including Directors, Chief General Managers (CGMs) and GMs @rmpandeyjpm @vadhula @swarup_dasgupta @ashokpathak1604 @nitindeshpan @tbs_manian @Satyend76546213
@padhisr @abhijit23bose @shekhawatds_boi @LokeshK77128326

[parth tripathi @pt0388]

Requesting help & action - @dgpup @Uppolice @CrimeVaranasi @myogiadityanath @CMOfficeUP @BankofIndia_IN @CrimeVaranasi @varanasipolice @Varanasi_DM #PoliceCommissionerateVaranasi #Varanasi #Kashi @kpmaurya1 @Saurabhmlaup @VnsDcp @IgRangeVaranasi #PoliceCommissionerateVaranasi

[parth tripathi @pt0388]

@PraveensinghPPS @ACPBhelupurVNS - requesting prompt help and action, sir!

[parth tripathi @pt0388]

Requesting help & action - @dgpup @Uppolice @CrimeVaranasi @myogiadityanath @CMOfficeUP @BankofIndia_IN @CrimeVaranasi @varanasipolice @Varanasi_DM #PoliceCommissionerateVaranasi #Varanasi #Kashi @kpmaurya1 @Saurabhmlaup @VnsDcp @IgRangeVaranasi #PoliceCommissionerateVaranasi

[parth tripathi @pt0388]

@smritiiraniofficial @GOIMeity @ashwini #KeerthySuresh #ViratKohli #SanjayRaut

[parth tripathi @pt0388]

Requesting help & action - @dgpup @Uppolice @CrimeVaranasi @myogiadityanath @CMOfficeUP @BankofIndia_IN @CrimeVaranasi @varanasipolice @Varanasi_DM #PoliceCommissionerateVaranasi #Varanasi #Kashi @kpmaurya1 @Saurabhmlaup @VnsDcp @IgRangeVaranasi #PoliceCommissionerateVaranasi

[parth tripathi @pt0388]

@jansunwai_up @CMHelpline1076 @CrimeVaranasi @Cybercellindia @journalist_pkt @Benarasiyaa @HindustanVns @AU_VaranasiNews @CdoVaranasi @AnilRajbharbjp @BankofIndia_IN #Kashi #Fraud_bankofindia @RBIsays @RBI @PMOIndia @narendramodi @FinMinIndia @IBA_org_in @ChairmanIba @AmitShah

[parth tripathi @pt0388]

Requesting help & action - @dgpup @Uppolice @CrimeVaranasi @myogiadityanath @CMOfficeUP @BankofIndia_IN @CrimeVaranasi @varanasipolice @Varanasi_DM #PoliceCommissionerateVaranasi #Varanasi #Kashi @kpmaurya1 @Saurabhmlaup @VnsDcp @IgRangeVaranasi #PoliceCommissionerateVaranasi

[parth tripathi @pt0388]

Requesting help & action - @dgpup @Uppolice @CrimeVaranasi @myogiadityanath @CMOfficeUP @BankofIndia_IN @CrimeVaranasi @varanasipolice @Varanasi_DM #PoliceCommissionerateVaranasi #Varanasi #Kashi @kpmaurya1 @Saurabhmlaup @VnsDcp @IgRangeVaranasi #PoliceCommissionerateVaranasi

[parth tripathi @pt0388]

@BankofIndia_IN - This news is about my retired father who has suddenly lost most of his life savings (over Rs. 26 lacs) due to #fraud, #negligence and #inaction of Bank of India staff and bank’s customer-unfriendly policies; an has been filed with local #Police station...

[parth tripathi @pt0388]

Sad state of @BankofIndia_IN's grievance page (see pic below), prevents you from putting a formal and trackable grievance https://t.co/rgQFpBm1GB @ShaktikantaRBI @RBI @RBIsays @vadhula @swarup_dasgupta @IBA_org_in @ChairmanIba @AmitShah @narendramodi @PMOIndia #fraud_bankofindia

[parth tripathi @pt0388]

@BankofIndia_IN @rmpandeyjpm @vadhula @swarup_dasgupta @nsitharaman
@ashokpathak1604 @nitindeshpan @tbs_manian @Satyend76546213

#Fraud_bankofindia

[Shilpi Kotwani @shilpikotwani]

@pt0388 @BankofIndia_IN @RBI @RBIsays @bankofindia What is the use of customer care if u can't help people, forget abt "care". Are these call facilities provided to help senior citizens or harass them.sheer negligence from bank staff & another disappointment is the way the issue is being handled.
Do provide solution & refund asap

[parth tripathi @pt0388]

@BankofIndia_IN #smritiirani #SorosRahulKaBoss #modi2024 #BasavarajBommai #KLRahul #SwaraBhaskerWedding #NIFTY50 #SIRMovie #IPL2023 #fraud_bankofindia

[parth tripathi @pt0388]

@BankofIndia_IN @RBI @RBIsays @BankofIndia What's the use of customer care numbers if they can't help stop ongoing fraudulent transactions? My 66-yr old father kept pleading & begging on your 24*7 customer care lines on 25th and 26th Jan but no help was offered https://t.co/gumaSJjmmo

[parth tripathi @pt0388]

@BankofIndia_IN #smritiirani #SorosRahulKaBoss #modi2024 #BasavarajBommai #KLRahul #SwaraBhaskerWedding #NIFTY50 #SIRMovie #IPL2023 #fraud_bankofindia

[parth tripathi @pt0388]

Highlighting most painful issues of this incident:
1) Leakage of customer data & selective targeting (of #seniorcitizen)
2) Inaction & lack of @BankofIndia mechanisms to stop ongoing fraud even after it's reported by customer
3) Utter lack of #sensivity & #support for customers

[parth tripathi @pt0388]

@BankofIndia_IN #SupremeCourtOfIndia #smritiirani #SorosRahulKaBoss #modi2024 #BasavarajBommai #KLRahul #SwaraBhaskerWedding #NIFTY50 #SIRMovie #IPL2023 #

[parth tripathi @pt0388]

He made several calls from his registered mobile to bank’s 24*7 customer support line (02240919191) to report the incident and pleaded them to help stop these fraudulent transactions. One of the calls was of 29 mins 26 secs (as seen in the attached mobile screenshot)

[parth tripathi @pt0388]

#SupremeCourtOfIndia #smritiirani #SorosRahulKaBoss #modi2024 @narendramodi @PMOIndia @BankofIndia_IN #IPL2023 #hotstar #BasavarajBommai

[parth tripathi @pt0388]

@BankofIndia_IN - This news is about my retired father who has suddenly lost most of his life savings (over Rs. 26 lacs) due to #fraud, #negligence and #inaction of Bank of India staff and bank’s customer-unfriendly policies; an has been filed with local #Police station...

[parth tripathi @pt0388]

@pmo @RBIsays @RBI #smritiirani #SupremeCourtOfIndia @BankofIndia_IN #fraud_bankofindia

[parth tripathi @pt0388]

@BankofIndia_IN makes it impossible to file a #grievance by making their website grievance page dysfunctional and putting wrong links on @RBI website as well (see video below) @RBIsays @ShaktikantaRBI @rmpandeyjpm @vadhula @swarup_dasgupta @nsitharaman #fraud_bankofindia

[parth tripathi @pt0388]

@RBIsays @RBI @RBIsays @RBI - could you please get the correct link updated to file compliant against @BankofIndia_IN on your website https://t.co/B4SxSmybX4? please see the video below @vadhula @swarup_dasgupta @nitindeshpan

[parth tripathi @pt0388]

@BankofIndia_IN @RBI @RBIsays @bankofindia Several calls were made to @BankofIndia_IN 's 24*7 customer care line but no attempt was made to freeze account and stop ongoing fraudulent transactions @ShaktikantaRBI @RBI @RBIsays

[parth tripathi @pt0388]

@BankofIndia_IN @RBI @RBIsays @BankofIndia What's the use of customer care numbers if they can't help stop ongoing fraudulent transactions? My 66-yr old father kept pleading & begging on your 24*7 customer care lines on 25th and 26th Jan but no help was offered https://t.co/gumaSJjmmo

[parth tripathi @pt0388]

@BankofIndia_IN - This news is about my retired father who has suddenly lost most of his life savings (over Rs. 26 lacs) due to #fraud, #negligence and #inaction of Bank of India staff and bank’s customer-unfriendly policies; an has been filed with local #Police station...