Peter Temple

[Peter Temple @ptactuary]

I called and after 25 minutes on phone the issue was still not resolved and I was told that you’ll only send my order once I return the wrong order. Seriously?! Your error and now I have to wait to receive what I should have received in first place.

[Peter Temple @ptactuary]

@NespressoUK I am appalled by your customer service. I placed an order online and it was delivered yesterday. Turns out that my label got stuck to another box and so I have actually not received my order at all. No way to contact you via email and your chat function not working.

[Peter Temple @ptactuary]

@Leon_Schreib You want to save costs at Home Affairs then how about ensuring that the automated passport machines at departures and arrivals at CT airport are always turned on?

[Gen Re @Gen_Re]

Our South African Fraud Survey shows, insurers and reinsurers employ several anti‐fraud mechanisms to minimise the exposure to fraudulent claims. A summary of opportunities and strengths of life insurers, and action points: https://t.co/ZQOGnj4GoU
#InsuranceFraudAwarenessWeek

[Peter Temple @ptactuary]

@British_Airways Sitting at Marseille airport and departure time of BA371 just keeps getting later and later and basically no communication from you at all. Not great customer service

[Louis Rossouw @lrossouw]

Lots. Of. Actuaries. 1500 of them at the International Congress of Actuaries in Sydney. #ICA2023

[Peter Temple @ptactuary]

@DeWetSwanepoel @glenscrivener Hi Dewet - Christian Book Discounters (https://t.co/f5TCzO9Rd7) is the distributor for Good Book in SA. I see GooD Book has emailed you too with our details. Good news is that we have stock on route!

[Gen Re @Gen_Re]

Huge congratulations to all members of the COVID-19 Actuaries Response Group, including Gen Re’s @lrossouw and @AdeleGroyer, on receiving the President’s Award from the Institute and Faculty of Actuaries! @COVID19actuary @actuarynews #insuranceresearch #Covid19

[Peter Temple @ptactuary]

@MTNza Have you looked at form?! Nearest landmark - how is that necessary? It also asks for an alternative contact number - given I don’t have one what do I do? It won’t let me progress without one! Do you want my comments on your whole form?

[Peter Temple @ptactuary]

@MTNza we have zero signal or coverage (voice or data) at moment in Brenton on Sea near Knysna. This has been case since about 10:30am this morning

[Peter Temple @ptactuary]

@MTNza Given I have no MTN cell signal, giving a number to call is not helpful! I looked at the form as well - it is terrible and asks totally unnecessary information. Surely you can have a simpler fault reporting process!

[Gen Re @Gen_Re]

The Loneliness of the Long-Distance Underwriter – Harnessing Remote Risk Assessment Technology. We talk to @nikhilsehgal_ai founder and CEO of @Vastmindz a startup #healthtech platform company developing fascinating capability in non-invasive #diagnostics. https://t.co/EG5dRanF9y

[Gen Re @Gen_Re]

Did you know that the world's first professional reinsurer - Cologne Re - was founded 175 years ago today and is now an integral part of our global organization? Find out more about our double anniversary year at: https://t.co/32gxBKcNSu #GenReAnniversary #GenRe100 #CologneRe175

[Gen Re @Gen_Re]

This week marks the 100th anniversary of the founding of General Reinsurance on 21 March 1921. To all our employees, clients, business partners and friends – thank you for your part in our century of success! https://t.co/pt0lrWCWak #GenReAnniversary #GenRe100 #CologneRe175

[Peter Temple @ptactuary]

@lootcoza I placed an order on your website on 30 May and it said delivered 7-10 days. It is now 23 July and I’m still waiting for the item to be delivered. I’ve sent 3 emails with no reply. What is going on?!

[Peter Temple @ptactuary]

Impressed with the response from your store in George. They called and apologised and then tonight delivered flowers and some of the out of stock items (free) as an apology. Good way to make right. Thanks you @WOOLWORTHS_SA

[Peter Temple @ptactuary]

Food order placed online with Woolworths and delivery meant to be between 2-5pm today. No sign of delivery and now past 5pm. Tried the call Centre and just get ‘You called outside of office hours’ even though they say open to 530pm @WOOLWORTHS_SA

[Peter Temple @ptactuary]

@WOOLWORTHS_SA Just before midday today they delivered the balance. Still no reply to the emails I sent. No apology and still can’t believe your helpline was closed when it was meant to be open. Order o762062037

[Peter Temple @ptactuary]

And now I have been told by @DHLAfrica that a 15% duty applies because they are ‘trade advertising materials’! Seriously?! @DHLRugby @DHL ... anyone sensible work there? Supposedly global partner to RWC2019! @rugbyworldcup

[Peter Temple @ptactuary]

Rugby World Cup tickets not been delivered to me because @DHLAfrica want me to pay customs on them! They keep asking me what they are made of!! @Japan2019_ENG @RWC2019