K-Puffs Shop Customer Service // FAQs on BIO

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[K-Puffs Shop Customer Service // FAQs on BIO @puffiesconcerns]

UGALIIN PO'NG MAGBASA PARA HINDI PAULIT ULIT.

frog

[K-Puffs Shop Customer Service // FAQs on BIO @puffiesconcerns]

RE: ONHANDS & REFUNDS

Packing will start by weekend. Still waiting for the packing materials and the earliest arrival should be by the weekend. As for refunds, the owner will resume this sunday since exam week po nila. Please wait for further updates. Thank you.

~🐸

[K-Puffs Shop Customer Service // FAQs on BIO @puffiesconcerns]

please understand our side regarding refund since any natural calamity isn't dependent on us. rest assured we are doing as much and as fast as we can pero we are continuously being looked down upon with these comments. we apologize for the delays occured and unresponsiveness. 🦊

[K-Puffs Shop Customer Service // FAQs on BIO @puffiesconcerns]

@MINMAE1395 @kpuffs_shopph Hindi pa po nag arrive ang lahat ng albums namin from the supplier kasi may delays sakanila. Yung mga albums na nakarating na was shipped out sa ibang buyers and we already purchased onhands na din para iship sa mga other buyers.

~🐸

[K-Puffs Shop Customer Service // FAQs on BIO @puffiesconcerns]

RE: REFUND

Owner was not able to comolete the refund yesterday. There was a sudden snow storm in the US hence the delay. We will still continue with the refunds if the situation gets better on her end. Thank you!

~🐸

[K-Puffs Shop Customer Service // FAQs on BIO @puffiesconcerns]

will not entertain dms na ganito ang concern:
Batches 6 and 7 are already secured and will not be affected by the refund.
Check #PHPuffiesUpdates.
Batch 6 and 7 are labeled as 12.12 sale.

sa mga hindi ko masagot, will forward sa necessary admins.

— 🦊

[K-Puffs Shop Customer Service // FAQs on BIO @puffiesconcerns]

will be answering dms, up your messages if hindi pa attended to since some is namimix with concerns already resolved and may hindi nagpapakita.

— 🦊

[K-Puffs Shop Customer Service // FAQs on BIO @puffiesconcerns]

RE: REFUND

Refund is still on-going at inaasikaso na po ng owner. Some already received their refunds na po and we will continue and hopefully will finish by Wednesday or Thursday. Updates will be provided from time to time. Thank you for being patient with us.

~🐸

[K-Puffs Shop Customer Service // FAQs on BIO @puffiesconcerns]

RE: PASALO AND MASTERLIST ENTRY CHANGES

We already stopped catering to pasalo slot takers and masterlist entry changes to avoid mismatch of items sa aming supplier.

~🐸

[K-Puffs Shop Customer Service // FAQs on BIO @puffiesconcerns]

Please do not forget to include the late fees on your payment.

~🐸

[K-Puffs Shop Customer Service // FAQs on BIO @puffiesconcerns]

@yjw_klex https://t.co/91rjxWec4p

[K-Puffs Shop Customer Service // FAQs on BIO @puffiesconcerns]

RE: BATCH 1 UNSEALED LIGHTSTICK DOP

Please settle your balances. It's already way past your DOP. All other important details are already EXPLICITLY STATED on our FAQs document. Please read and understand. Only the DOP for Batch 6 & 7 ang na-move to January 31.

frog

[K-Puffs Shop Customer Service // FAQs on BIO @puffiesconcerns]

We will tweet a new gcash account po in a bit. Waiting na lang sa response ng owner.

~🐸

[K-Puffs Shop Customer Service // FAQs on BIO @puffiesconcerns]

Payment Form: https://t.co/Ggc9CZst9T

Masterlist: https://t.co/OJpnUKoAvz

New Gcash Account:
GCASH NUMBER: 09361417050
GCASH NAME: EDNA M.

frog

[K-Puffs Shop Customer Service // FAQs on BIO @puffiesconcerns]

RE: PAYMENT

ALWAYS fill out the payment form for all transactions with the shop. Kailangan namin ng record na nagbayad kayo for proof of transaction.

Strictly NO PAYMENT FORM = NO PAYMENT REFLECTION po ang payment policy namin.

~🐸

[K-Puffs Shop Customer Service // FAQs on BIO @puffiesconcerns]

RE: BATCH 1 UNSEALED LIGHTSTICK DOP

Please settle your balances. It's already way past your DOP. All other important details are already EXPLICITLY STATED on our FAQs document. Please read and understand. Only the DOP for Batch 6 & 7 ang na-move to January 31.

frog

[K-Puffs Shop Customer Service // FAQs on BIO @puffiesconcerns]

Payment Form: https://t.co/Ggc9CZst9T

Masterlist: https://t.co/OJpnUKoAvz

New Gcash Account:
GCASH NUMBER: 09361417050
GCASH NAME: EDNA M.

frog

[K-Puffs Shop Customer Service // FAQs on BIO @puffiesconcerns]

@dweigne Hindi po mine yung method namin this time. Yung mismong original buyers po ang naghahanap ng slot takers nila.

frog

[K-Puffs Shop Customer Service // FAQs on BIO @puffiesconcerns]

RE: PASALO (B6&7)

Pasalo slots will only be open until tomorrow.