Pulkit Agrawal

[Pulkit Agrawal @pulkit024]

@Swiggy @SwiggyCares @instamart_it I ordered a card game via Instamart but received a duplicate product. The paper and cardboard quality is really cheap. Connected via chat but received no help. Really feeling cheated by the platform. Can someone help out here?

[Pulkit Agrawal @pulkit024]

@cards_wizard SENT

[Pulkit Agrawal @pulkit024]

@vaibhav_poddar @ccg33k GOLD

[Pulkit Agrawal @pulkit024]

@Airtel_Presence @airtelindia no resolution provided nor has any DM been sent. Can you respond with an ETA here? Why has it not been responded here?

[Pulkit Agrawal @pulkit024]

@airtelindia @Airtel_Presence raised a request for disconnection of the mesh router for my WiFi connection more than 2 weeks ago but no resolution yet. Called customer care 5 times already but the team has been totally unhelpful and incompetent

[Pulkit Agrawal @pulkit024]

@airtelindia @Airtel_Presence @airtelindia you have assured of resolution 20 times now but no resolution yet. What's the excuse now? Share steps for disconnection now?

[Pulkit Agrawal @pulkit024]

@airtelindia What's the excuse now? This would be the 20th time you have asked for my understanding and patience without resolving the issue. Raise a disconnection request now if you have any integrity and shame.

[Pulkit Agrawal @pulkit024]

@airtelindia All the teams across X, Airtel App and On-call support have just been misleading me for 2 months without a resolution in sight. I do not prefer to wait anymore. All the responses here and on DM have just been repeating the same thing without any concrete ETA.

[Pulkit Agrawal @pulkit024]

@airtelindia It's been more than 2 months and all the previous deadlines have passed. @airtelindia @Airtel_Presence what are the steps to disconnect the account? You can keep the money your team has stolen from me.
@reliancejio @JioCare please share steps to raise a new connection request.

[Pulkit Agrawal @pulkit024]

@airtelindia You have sent the same message that you have been sending for 2 months. None of your teams have provided me a solution. I don't think 2 months is justified for solving such a simple issue. Please respond to the questions sent in the previous tweet.

[Pulkit Agrawal @pulkit024]

@airtelindia You have been sending the same replies for over a month without any concrete updates. I need information on the following:
1. Escalation matrix details
2. Procedure to disconnect the pathetic Black membership
3. Procedure to disconnect Airtel Xstream Fiber

[Pulkit Agrawal @pulkit024]

@airtelindia @Airtel_Presence @airtelindia 1 month has gone by since I raised the concern here but the issue is still not resolved. Really disappointing to see such support being extended to decade old customers. Can you share the escalation matrix & the steps to disconnect the services?

[Pulkit Agrawal @pulkit024]

@Airtel_Presence @Airtel_Presence any updates on the matter. I have been following up since so many days on both calls and social media but there has been no resolution so far.

[Pulkit Agrawal @pulkit024]

@Airtel_Presence @Airtel_Presence already shared the details on DM a couple of days ago but no resolution yet

[Pulkit Agrawal @pulkit024]

@Airtel_Presence @Airtel_Presence got a call from Airtel executive for the new request and he was asking me to return the mesh router which was already collected by the team on 6th September for the previous ticket. He now asked to contact customer care again to log new ticket

[Pulkit Agrawal @pulkit024]

@Airtel_Presence @Airtel_Presence there hasn't been any resolution or even a communication from the team yet. What's the ETA here?

[Pulkit Agrawal @pulkit024]

@creditkeeda Is the ALL Explorer membership worth buying now in your opinion? Too many people seem to have bought it with too few options available in India.

[Pulkit Agrawal @pulkit024]

@amazonIN I bought this AC from website and was assured installation within 48 hours. If the AC is not installed today, I want it to be returned.

[Pulkit Agrawal @pulkit024]

@DaikinIndia been waiting for AC installation for a week in BLR but no technician has visited yet. Called the service center and customer care multiple times but no resolution. What a pathetic service in a Tier1 city. Should have gone with other reliable brands like LG, Samsung

[Pulkit Agrawal @pulkit024]

@Zoomcar_India any updates on the matter?

[Pulkit Agrawal @pulkit024]

@Zoomcar_India been following up on a vehicle delivery related issue for a week but there has been no response from customer support team. I was assured a resolution in 24 hrs but even the trip has ended and no one has attended to the tickets.