@AshwiniVaishnaw We had sent a registered AD in July for USA. But it hasn't been received there, yet. We've been following up with your PO team regularly but no response. Kindly help resolve. Registered AD no. RM052862567/IN. Sent date: 25/7/22. Complaint no. 2002085729
This complaint was registered on 5/9/22. Still not resolved. We've followed up in Dombivli (E), Thane & Mumbai foreign post office of Santacruz. Request you to ask your team to take appropriate action and help us.
@Niva_Bupa We had already reached out to Grievance team & GRO. Further to this generic tweet, I think we're left with no option but to reach out to IRDA soon.
@Niva_Bupa My wife, Neha Somani, had applied for Family Floater Max Bupa Policy for self, spouse & child in March 2021. She paid a premium of Rs. 50455 for 3 years using Axis Bank Debit card No Cost EMI on Max Bupa Website. As she was trying to port my existing New India 1/n
@Niva_Bupa Please don't get into their trap. They haven't refunded my amount since 11+ months. Go through entire thread & their lame responses on my profile.
@Niva_Bupa for your patience.Regards, Niva Bupa Team.
I hope you guys know that today is 27th Feb. Still no resolution. This has been going on since 11+ months. Do you intend to take 11 years?
@Niva_Bupa Ridiculousness at its worst. ETA of recent ticket was 23rd Feb, Neha received following SMS on 24th morning: Dear Neha Pulkit Somani Your service request 8053244 is still in processing. We will update you with the status shortly. We deeply regret the delay caused & thank you 1/2
this by tomorrow. All required details have been shared with you. If this isn't acted upon immediately, we'll go to IRDA & demand other forms of compensation as well. #nivabupa#maxbupa#fraud
11-Nov-21 2047.17
15-Dec-21 2047.17
12-Jan-22 2047.17
11-Feb-22 2047.17
Total 23012.29
We actually wanted to port my (Pulkit) existing New India Assurance Policy this year into Max Bupa (Niva Bupa). But with such a bad experience I am definitely not doing so. Take action on 16/n