Pumpkin

If pets are your kids, we’re your insurance. Premium coverage & wellness plans for adventures in parenting.

[Pumpkin @pumpkincares]

@ChrisBerlanga Hi Chris! We sent you a direct message!

[Pumpkin @pumpkincares]

@Waffles_ShihPoo @lulu_melon18 We are so happy to have Waffles in the Pumpkin pack!

[Pumpkin @pumpkincares]

@Ren310_ Hi! Great question! If you have added on our optional non-insurance wellness add-on Preventive Essentials you can file for reimbursement of select wellness services if provided no more then 14 days before purchase of the plan.

[Pumpkin @pumpkincares]

@Richard__Lewis Our claims team is working hard to complete insurance claims as quickly as possible. It is our goal to review your claim within 5 business days of receipt. Claims for pets new to Pumpkin or for new issues, the processing time can be up to 2-4 weeks as we review new info

[Pumpkin @pumpkincares]

@CapnBubbsTTV We believe in coverage for ALL dogs and cats! If you have any questions about coverage just let us know!

[Pumpkin @pumpkincares]

@Richard__Lewis We are so incredibly sorry for your loss of sweet Ian.
Our heart goes out to you and your family.

[Pumpkin @pumpkincares]

@Lou0317 Hi Louis! We are so sorry for any confusion! Unfortunately Pumpkin insurance is not free but it is free to get a quote. I see that we had reached back out to you by email but if you do have any other questions please let us know!

[Pumpkin @pumpkincares]

@SP00KYQ We’re so sorry to hear that you haven’t had the most pawesome experience with Pumpkin. We have sent you a direct message and would love to discuss this a little more if possible!

[Pumpkin @pumpkincares]

@jckhj06 We are so sorry for your loss of sweet Max 💙 Hoping your family is doing okay during this difficult time.

[Pumpkin @pumpkincares]

@grindhousehoney Please DM us your name & email so we can be on the look out!

[Pumpkin @pumpkincares]

@ocean_esin Hello! We’d love to opportunity to look into this more and see how we can help. Can you please email us your name and policy ID to [email protected]? We look forward to speaking with you soon!

[Pumpkin @pumpkincares]

@GalitD Hi there! You can email us at [email protected]. We’d love to help you out as soon as we can! 😊 🐾

[Pumpkin @pumpkincares]

@NorthportLax @HighOPS How could you ever say no to that face?🥹💙

[Pumpkin @pumpkincares]

@Richard__Lewis Hi Richard - we are currently wrapping up your claim and contacting you personally. We are so sorry again for the delay.

[Pumpkin @pumpkincares]

@marcionoia Hi there! Can you please email [email protected] so we can look into this for you? We will be on the lookout for your email to lend a paw as soon as possible!

[Pumpkin @pumpkincares]

@Richard__Lewis It looks like someone was in contact on 7/16. If you did not receive this please let us know!

[Pumpkin @pumpkincares]

@sbrbnblkunicorn Hi there, please reach out to [email protected] so we can help get this taken care of as soon as possible.

[Pumpkin @pumpkincares]

Introducing Pumpkin Pet Insurance for goldfish – for when things don't go so swimmingly. Visit https://t.co/Bt9qgpfEgw to learn more about how to insure your family goldfish! 🐟

[Pumpkin @pumpkincares]

@Richard__Lewis Please reach out to [email protected] so we can better assist!

[Pumpkin @pumpkincares]

@Richard__Lewis We are currently undergoing updates to our system in order to provide a best-in-show claims experience for our pet parents. While this may cause some temporary delays, we are hopeful that the impact on our customers during these updates is minimal.