Pure Chat (Powered by Ruby)

Free live chat software that helps businesses connect with their website visitors in the moments that matter most. Sign up today!

[Pure Chat (Powered by Ruby) @PureChat]

@ambivalentkay Hi there! To ensure you do not get notifications while chats come in for your teammates, set yourself unavailable in the dashboard or mobile app and no alerts will be sent. Have a great day!

[Pure Chat (Powered by Ruby) @PureChat]

@LinehanPhoto Hey there! So sorry to hear you're having a bad experience with the iOS app. We'd love to get it working for you so please contact [email protected] and we can troubleshoot those issues with you.

[Pure Chat (Powered by Ruby) @PureChat]

We're pleased to announce we've been acquired by @CallRuby, provider of live virtual receptionist & chat services for small businesses! Together, we empower SMBs to determine how they want to chat w/o sacrificing that critical human to human connection. https://t.co/1CEnP5j6vs

[Pure Chat (Powered by Ruby) @PureChat]

@UrsusRob Thank you! We will look into their Pure Chat account and if they have violated our Terms of Service, we will be sure to cancel their account. Have a wonderful day!

[Pure Chat (Powered by Ruby) @PureChat]

@UrsusRob Hi! Feel free to let us know the website you are referring to and we can investigate. Thank you!

[Ruby @CallRuby]

Breaking news! 📣 We're excited to announce we've acquired @purechat! Together, Ruby & Pure Chat empower small business owners to determine how they want to chat without sacrificing that critical human to human connection. Read all about it 📰 https://t.co/ouNBXr9Z7j

[Pure Chat (Powered by Ruby) @PureChat]

@erichinj Hi Erica! Definitely. What can we help you with?

[Pure Chat (Powered by Ruby) @PureChat]

@LinehanPhoto The original app was released prior to Pure Chat being an independent company.

[Pure Chat (Powered by Ruby) @PureChat]

@KyshiraM That's awesome! Thank you for signing up 😊

[Pure Chat (Powered by Ruby) @PureChat]

@CRCScriptor Hi! Not that we are aware of, but shoot us an email at [email protected] if you're still experiencing issues so we can assist.

[Pure Chat (Powered by Ruby) @PureChat]

@KunalLodha Things should be back to normal now. We appreciate your patience.

[Pure Chat (Powered by Ruby) @PureChat]

Happy Friday! The good folks at @GetApp included us in their 8 Best Free Live Chat Apps here: https://t.co/5WeaTaVvWP Sign up for FREE if you haven't already! We think you'll agree with them.😊

[Pure Chat (Powered by Ruby) @PureChat]

@djavenue Hi! We are not. There was a blip on your account due to a patch we sent out that has since been resolved. If you still see an issue, please refresh. Sorry!

[Pure Chat (Powered by Ruby) @PureChat]

Everything is back to normal and fully functional. Full explanation coming in a post later today.

[Pure Chat (Powered by Ruby) @PureChat]

We have been experiencing dashboard issues and are working hard to get everything back up and running. Very sorry for this inconvenience. Blog post coming to explain why this and other recent issues have been occurring.

[Pure Chat (Powered by Ruby) @PureChat]

@cameron_covey Hi! We're not down, but we'd be happy to troubleshoot your issue. What site is your chat box misbehaving on?

[Pure Chat (Powered by Ruby) @PureChat]

@LinehanPhoto Hi! Can you email us at [email protected] so we can get more information from you?

[Pure Chat (Powered by Ruby) @PureChat]

@awefulBrown @KeapGrowing We are not fully sure what you mean, but we'd like to help more so please email [email protected].