Renee Fan

[Renee Fan @purplecalgary]

@TeamRootham @WestJet When is your original flight? I saw the message on their website says the suspension till Aug 6😱

[Renee Fan @purplecalgary]

@Peacepony99 @GEICO_Service @GEICO @enterprisecares @enterprisecares you can not respond me?

[Renee Fan @purplecalgary]

@enterprisecares The Enterprise Spain does not respond for requesting a replacement car for two days. The general reservations lines sent 5 urgent mails to Madrid Airport rental office and nobody get back to me. So what is the solution?

[Renee Fan @purplecalgary]

The Madrid airport office never picked up phone calls and the general support told us they can do nothing except sending them emails about our https://t.co/L6ozU9JRrI this the service standard for Enterprise in Spain? Now we are abandoned in the middle of a small town

[Renee Fan @purplecalgary]

@enterprisecares can connect with with the location. Unfortunately, no on either pick up the call or text us back. As for the company (Enterprise) as a whole, I don't understand how they work in Spain. When we rent a car with a rental company anywhere else in the world,

[Renee Fan @purplecalgary]

@enterprisecares when similar things happened, the rental would make a serious apology and send us a replacement car ASAP. But in Spain, we are sticking in a town which doesn’t have a enterprise office getting no answers and no contact from Enterprise. Can you escalate this ? Thx

[Renee Fan @purplecalgary]

@enterprisecares they have sent three emails to Madrid Airport location. But nobody contact us. Then both me and my husband called the location about 60 times today, and also test messages to them since the general support gave us a mobile number which she believed we can

[Renee Fan @purplecalgary]

@enterprisecares There was no one there picking up the call. We called them 19 times yesterday.Then this morning, we decided to call general customer support. And the support told us they can only send email messages to the location, which from 9: 00 am this morning,

[Renee Fan @purplecalgary]

@enterprisecares Roadside call was connected right away). The nearby technician came in very quick and after diagnose he decided to tow away the car and asked us to call Enterprise office to get a replacement car. I called them from yesterday afternoon 4: 00 pm till midnight

[Renee Fan @purplecalgary]

@enterprisecares Later we checked the tire pressure and inflated the tires. Couple of days later the warning message showed up again, and we inflated the tires again. Yesterday the warning message showed up the third time, so we called the roadside assistance.

[Renee Fan @purplecalgary]

@enterprisecares hello, we rented a car in Madrid airport Spain on Sep 29. Not long after we drove out from the airport, we noticed that there is a warning message asking us to check the tire pressure. We called the location but no body picked up the call. a

[Renee Fan @purplecalgary]

@RBC and I just finished chat with Fido. They claimed it is RBC issue.

[Renee Fan @purplecalgary]

@RBC hi RBC, your 772652 number is not working. We can not make wire transfer since we can not receive the code fromRBC. And also, your 722258 is not working. Don’t just ask us to call Rogers or Fido.

[Renee Fan @purplecalgary]

@RBC hi RBC, your 772652 number is not working. We can not make wire transfer since we can not receive the code fromRBC. And also, your 722258 is not working. Don’t just ask us to call Rogers or Fido.

[Renee Fan @purplecalgary]

@Chris06514109 @RBC I had the same issue. And Called RBC, they asked to call Fido. Unbelievable

[Renee Fan @purplecalgary]

@hudsonsbay Since then I have had four chats and four emails to follow up.And I always got same promises but nothing happened. I believe this is a common customer service standard for the Bay since I have communicated with 8 different people. Looking forward to hearing from you.

[Renee Fan @purplecalgary]

@hudsonsbay @hudsonsbay I received a broken plate on Nov 5,2021. I reported it through online chat at the same day. They promised me to mail me a replacement and advised me that I would receive an email confirmation within 25-48 hours.

[Renee Fan @purplecalgary]

@RBC I couldn’t believe your international wire has been down for over two weeks. Is your bank going to close the business soon?

[Renee Fan @purplecalgary]

@RBC Thank you for you reply. But 🙀🙀 I checked today. Still not working . I couldn’t believe this can happen on RBC

[Renee Fan @purplecalgary]

@RBC can you tell me when the wire issues can be fixed? And what is the issue please? 😒😒

[Renee Fan @purplecalgary]

@ENMAXpower Outage in Aspen Wood.