Gauri

Culinary Explorer, Bookworm, Melomaniac, T@g Addict, Chocaholic & Sitcom Fanatic

[Gauri @purplenteous]

@flipkartsupport Order details are anyway not visible, only logistics tracking number and as the item is already with me I don't see how it can be misused. But yes I can understand that you would like to have this deleted so that your inefficiency isn't visible to all

[Gauri @purplenteous]

@Flipkart @flipkartsupport is a joke. Does it take 10 days to get an appliance delivered from Mumbai to Pune? Installation of the appliance as well is agony I receive msg in the morning with an installation ticket one in the eve with reschedule notification. Been 5 days now same

[Gauri @purplenteous]

@flipkartsupport Look at your timelines and feel some shame. Order placed on 9th delivery committed for 12th actually delivered on 18th Installation committed for 19th we are on 25th and still no sign of installation

[Gauri @purplenteous]

@flipkartsupport No call yet from any technician. When I tried calling the number I received a call from they disconnect the call

[Gauri @purplenteous]

@flipkartsupport Jst now got a call from someone saying technicians will call in 20 mins and then he hung up saying I'm getting another call.
Prize winning service truly!

[Gauri @purplenteous]

@flipkartsupport The latest status says technician is out for installation but as usual cant connect on the number either it says sorry call can't be connected or PIN incorrect

[Gauri @purplenteous]

@flipkartsupport Yes I spoke to one of your so called specialists yesterday. She was the one who told me to wait till 8 pm. Like I said at least across all platforms you are able to deliver lies consistently

[Gauri @purplenteous]

@flipkartsupport You've been "handling" this with dismal results for the last 5 days. Get your act together. No one answers the number provided in the msg or its busy or it says invalid number or it says couldn't connect or incorrect pin. Looks like a strategy to ensure only 1 way communication

[Gauri @purplenteous]

@flipkartsupport I was promised installation yesterday and told to wait till 8 pm. Well guess what you are at least consistent in failing to deliver. No installation yesterday either.. no way to contact customer support either stick with a stupid bot

[Gauri @purplenteous]

@amazonIN @AmazonHelp the delivery partner misbehaved and customer care said they are "making a note in the system"

No guarantee that the same person won't be assigned for future deliveries. Apparently I'm supposed to call back. Looks like customer safety is of no value?

[Gauri @purplenteous]

@SwiggyCares @Swiggy I have the recording as well for your training and quality purposes it can come in handy

[Gauri @purplenteous]

@SwiggyCares @Swiggy I have now been on hold for 30 minutes with Swiggy support and there is no response. Is this how you treat customers? I have the recording to share if you'd like to hear your app is buggy and auto selects wrong address

[Gauri @purplenteous]

@Livpure_India How much more time? It was purchased on 11th March still no update or sign of installation kit or refund @sachin_rt very shocked that you endorse such fraudulent activities @jagograhakjago @JoshiPralhad see how the common person is being exploited and defrauded please take action

[Gauri @purplenteous]

@Livpure_India disgusted by ur fraud. Purchased 2 RO units direct from you, both supplied without installation kit sales person Rohit refuses 2 answer calls now sends msg call customer care, they say send email @sachin_rt this is the kind of brand you're endorsing @jagograhakjago

[Gauri @purplenteous]

@Livpure_India @sachin_rt @jagograhakjago apparently no installation kit available. @Livpure_India says they will refund. No sign of any refund and no one answers calls or emails . This is criminal

[Gauri @purplenteous]

@Livpure_India @sachin_rt why are you endorsing this so called brand? They are not at all bothered to solve customer issues

[Gauri @purplenteous]

@Livpure_India No one has bothered to respond yet and since there's no installation kit provided. It's lying like junk. No one answers calls or emails @jagograhakjago

[Gauri @purplenteous]

@Livpure_India Replied on DM

[Gauri @purplenteous]

@Livpure_India No job sheet number given. Ticket was opened for installation. Technician opened the sealed box and found no kit inside. Sales person Rohit is disconnecting all calls. This amounts to breach of contract, criminal breach of trust and cheating Section 316 & 317 BNS