Southwest Airlines took $3.2 BILLION in federal Covid money.
Its CEO makes up to $9 MILLION a year.
Yet when they mess up, it’s the workers and passengers who pay the price.
Welfare for the wealthy. Rugged individualism for everyone else.
USDOT is concerned by Southwest’s unacceptable rate of cancellations and delays & reports of lack of prompt customer service. The Department will examine whether cancellations were controllable and if Southwest is complying with its customer service plan.
SOUTHWEST AIRLINES (@SouthwestAir) WAS KNOWINGLY UNDERSTAFFED and they’re blaming all their cancellations on weather so that they don’t have to refund people. What a scam @SecretaryPete