Dear @blackmarblesh, thank you for bringing this to our attention. We take such concerns seriously. However, we need more information to properly investigate this matter. Please contact our support team at [email protected] with specific details. #CustomerSupport
Hi @vincentlucier we apologize for the inconvenience. Our colleague did not see you joining the call and has reached out to you already to schedule a new call at your convenience. We will also investigate why the chat service was not active at the given time. Have a lovely day!