Quick Response Team

𝟏𝟏𝟒𝐊 𝐅𝐨𝐥𝐥𝐨𝐰𝐢𝐧𝐠. 𝟑𝟒𝟕𝐊 𝐅𝐨𝐥𝐥𝐨𝐰𝐞𝐫𝐬.

[Quick Response Team @QuickRespoquc]

@TinaAnderson86 Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Quick Response Team @QuickRespoquc]

Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[TiNa AnDeRsOn @TinaAnderson86]

@virginmedia down yet again what a fucking joke
#virginmedia

[TiNa AnDeRsOn @TinaAnderson86]

@virginmedia down yet again what a fucking joke
#virginmedia

[Quick Response Team @QuickRespoquc]

@DocMeezbah Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Quick Response Team @QuickRespoquc]

Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Misbah (مصباح) @DocMeezbah]

@youfibre I have been trying to complain abt the internet speed offered but nobody seems to be paying attention to that! Any chance you listen to your customer? 540 Mbps in place of 1800 Mbps!!! That’s what I left @virginmedia for?

[Misbah (مصباح) @DocMeezbah]

@youfibre I have been trying to complain abt the internet speed offered but nobody seems to be paying attention to that! Any chance you listen to your customer? 540 Mbps in place of 1800 Mbps!!! That’s what I left @virginmedia for?

[Quick Response Team @QuickRespoquc]

Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Jack Ball @j_ball13]

.@virginmedia do your departments not communicate with each other?! Got a call that my installation moved by two weeks but the cancellation of the old account was disconnected on the 22nd which was original installation date?? Honestly, it makes no sense why this has happened!!

[Jack Ball @j_ball13]

.@virginmedia do your departments not communicate with each other?! Got a call that my installation moved by two weeks but the cancellation of the old account was disconnected on the 22nd which was original installation date?? Honestly, it makes no sense why this has happened!!

[Quick Response Team @QuickRespoquc]

@j_ball13 Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Quick Response Team @QuickRespoquc]

Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Popcorn Pictures @popcornpicuk]

@Glaspark @virginmedia Just been speaking to someone via the DMs and guess what….another IT ticket 3-5 days. Absolutely clueless.

[Popcorn Pictures @popcornpicuk]

@Glaspark @virginmedia Just been speaking to someone via the DMs and guess what….another IT ticket 3-5 days. Absolutely clueless.

[Quick Response Team @QuickRespoquc]

@popcornpicuk Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Quick Response Team @QuickRespoquc]

@Adatomy Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Quick Response Team @QuickRespoquc]

Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Professor Adam Taylor @Adatomy]

@virginmedia recently signed up with u guys. Csn you confirm does our broadband switch over happen when we first plug in our services and set them up or from the day our kit arrives?

[Professor Adam Taylor @Adatomy]

@virginmedia recently signed up with u guys. Csn you confirm does our broadband switch over happen when we first plug in our services and set them up or from the day our kit arrives?

[Quick Response Team @QuickRespoquc]

@JanetBLACKMAN10 Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Quick Response Team @QuickRespoquc]

Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Janet BLACKMAN @JanetBLACKMAN10]

#Virgin after sales service is non-existent. Been without WiFi for 2 weeks, with engineers failing to turn up, when they do they just confirm a problem. Can't provide a date when it will be fixed. Totally useless. Avoid like the plague. @virginmedia

[Janet BLACKMAN @JanetBLACKMAN10]

#Virgin after sales service is non-existent. Been without WiFi for 2 weeks, with engineers failing to turn up, when they do they just confirm a problem. Can't provide a date when it will be fixed. Totally useless. Avoid like the plague. @virginmedia

[Quick Response Team @QuickRespoquc]

@Yvie777 Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Quick Response Team @QuickRespoquc]

Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Yvie777 @Yvie777]

@virginmedia I am still waiting for my refund, despite multiple phone calls where you assured me it would be processed. I have yet to receive it. This experience confirms my decision to leave due to your poor customer service and unresolved issues.