quintave

Proven management insights for your business success based on the universal nature of human nature at work.

[Joko Anwar @jokoanwar]

Pesan dari @deelestari dan para penulis buku Indonesia.

[quintave @quintave]

We will save ourselves a lot of pain and disappointment if we ask ourselves before we do something: "what's the... http://t.co/J1ghZ8p9

[quintave @quintave]

We pay people for their ability to make judgments amidst uncertainties. Yet we often consider people as easily replaceable.

[quintave @quintave]

Unclear accountability is the most common source of organizational malaise.

[quintave @quintave]

If we don't practice what we say we value, no one will value us.

[quintave @quintave]

In business, trust is built from ongoing consistent results of delivering what we say we will deliver.

[quintave @quintave]

Support work has distinct characteristics. Likewise service work. Service can be outsourced, support must always be performed in-house.

[quintave @quintave]

Task assignment is not static. It needs to be monitored and adjusted to factor in unclear and missing elements unknown at the onset.

[quintave @quintave]

We talk about work all the time yet we seldom are passionate about clearly articulating the task to achieve lasting success.

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Managers often contribute to the failure of execution by assigning half-baked assignments to the subordinates. Managers must plan ahead.

[quintave @quintave]

Don't focus on personality in dealing with work issues.Major causes of delivery failure are unclear tasks, accountabilities,and authorities.

[quintave @quintave]

When all else fails, set context.

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Assume tasks at your organisation's own peril. Never ever assume tasks. Always ask for clear assignment and unpack the tasks for clarity.

[quintave @quintave]

Find a role holder with the right capability to hold the role. Give the role clear accountabilities for output and appropriate authorities.

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The answer does not lie in organisation restructuring. The answer lies in clarity of task and role relationships.This is the key to success.

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No matter how careful you are, a subordinate that has been working in a distrustful environment may see your input as harmful for them.

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Dealing with highly capable subordinates requires finesse.Dealing with subordinates that never have a competent manager requires astuteness.

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A trusting,non-harmful coaching discussion is critical to help the subordinates achieve their full potential to be effective in their roles.

[quintave @quintave]

Three elements that will make an employment contract work very well: 1. Felt fair pay 2. Clear instructions 3. Engaged subordination.

[quintave @quintave]

Successful execution makes or breaks a business.This means all employees work together in trust to deliver the business promise.Tough & fun.