Since 2017, the Richmond Ambulance Authority has used the Baldrige Group as a third-party vendor to conduct patient satisfaction surveys of our emergency responses. Check out our overall patient satisfaction rating in October and what our patients are saying about us!
It was a great month at RAA! We held our Employee Appreciation Event and a former Paramedic of the Year had a heartwarming reunion with a former patient. Check out this month's newsletter and sign up so you don't miss out on what's happening at RAA!
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Today is World Stroke Day. Here is a throwback to a fantastic story from @sechakales@12OnYourSide about the steps our agency took to recognize strokes more quickly with training from @American_Heart
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