Raj L

[Raj L @raajskaran]

@India_Logitech @Logitech Logitech support is happily sleeping for more than a month unable to process warranty claim.

[Raj L @raajskaran]

@India_Logitech @Logitech ​Extremely disappointed. Escalating a faulty keyboard issue weeks ago, and the team is apparently unable to even find/suggest a replacement model. Terrible customer service experience. Ticket #17373543

[Raj L @raajskaran]

@atherenergy Thanks

[Raj L @raajskaran]

@atherenergy No response to my Case#01474721 on the fast charging issue reported on 31st Oct. Multiple escalations, total silence.

Is Ather turning into another government office — slow and unbothered? Not the customer experience you promise.

#AtherEnergy #EV #CustomerService

[Raj L @raajskaran]

@SamsungIndia @SamsungIndia Why is your support model so pathetic? You can't even read and respond to my DM. Yet respond to tweets with the word ASAP.
Do you even know what that means?

Messages sent yesterday have not even been acknowledged. Yet you call yourself a premium brand

[Raj L @raajskaran]

@SamsungIndia Extremely disappointed with the service for my refrigerator. Ticket No: 4437966642. The technician visited but was completely unable to resolve the issue. Requesting an immediate escalation and a senior technician to be assigned to fix this.

[Raj L @raajskaran]

@SamsungIndia @SamsungIndia I had already shared the details via DM yesterday. No one responded till now.

[Raj L @raajskaran]

@SamsungIndia @SamsungIndia Your service engineer says fridge is absolutely functioning normal as per their diagnostic report.

Meanwhile the recorded temperature is +29 °C when the set temp is +1°C.

+29°C is far more greater than +1°C.

Your team needs some common sense to diagnose issues.

[Raj L @raajskaran]

@SamsungIndia Any updates?

[Raj L @raajskaran]

@atherenergy Team, any updates? I am unable to use my vehicle fearing charging issues. Pl show some urgency.

[Raj L @raajskaran]

@atherenergy Your team had requested certain details via email yesterday . Asked them to contact me over the phone but they haven't.

Can someone please pass it on to the team to contact me over phone?

[Raj L @raajskaran]

@atherenergy Will you be able to extract and share the number of charging attempts made by my vehicle - successful and unsuccessful?

[Raj L @raajskaran]

@atherenergy got my vehicle checked at the service centre on 15 Jun who said, never trust Ather grid. Got stuck at the same station again at 10% SoC. Had to tow my vehicle 50Kms to service station. Staff verified and said everything is normal. App says Grid is normal.

[Raj L @raajskaran]

@India_Logitech @Logitech I have already shared the docket details with you. Still searching for it?

Any updates?

[Raj L @raajskaran]

@atherenergy Your team hasn't contacted me yet. Can you pl get them to check ASAP?

[Raj L @raajskaran]

@atherenergy My vehicle isn't charging again at two different Ather grids. Despite both the chargers in green state, Vida customer support advises Ather chargers are not working. Can you please assist? I'm at the grid with only 11% SoC left, stranded.

[Raj L @raajskaran]

@India_Logitech @Logitech I have shared the ticket number in my post. All the details are already provided to your customer service representative and documented in that ticket.

[Raj L @raajskaran]

CMS shuts the door completely by closing complaints under non-appealable clauses. No wonder cybercrimes are on the rise when the regulatory safety net refuses to act promptly and ignores data delivery. Who holds an incompetent system accountable?
#CyberCrime #BankingRegulation

[Raj L @raajskaran]

@RBI @SmalhotraRBI ​If the Ombudsman office handles cyber-fraud complaints with absolute lethargy, how can a common citizen get relief? Instead of analyzing the nature of organized fraud, the Ombudsman behaves like a passive post office merely exchanging letters. (1/3)

[Raj L @raajskaran]

Gross administrative incompetence by CMS. Despite delivering a paragraph-wise counter-response well before the deadline, the Ombudsman abruptly closed my complaint: RB-IOS-N202627006002616, falsely claiming "no response received." Do these operate just for records (2/3)