Rick Armstrong

[Rick Armstrong @rabrick]

@ATTHelp ATT TV Now is not working on any of my devices. Please advise.

[Rick Armstrong @rabrick]

@DIRECTVNowHelp Still awaiting a response. Still no service. Your product is flawed. Please fix it and advise ASAP.

[Rick Armstrong @rabrick]

@DIRECTVNowHelp Why is this happening?

[Rick Armstrong @rabrick]

@DIRECTVNowHelp Why is this happening?

[Rick Armstrong @rabrick]

@directvnow it has been hours and and your service is still not working. When will the issue be addressed?

[Rick Armstrong @rabrick]

@DIRECTVNowHelp it has been hours and and your service is still not working. When will the issue be addressed?

[Rick Armstrong @rabrick]

@directvnow code 10006-008 on all stations on all devices. Please fix your product ASAP!

[Rick Armstrong @rabrick]

@DIRECTVNowHelp code 10006-008 on all stations on all devices. Please fix this ASAP!

[Rick Armstrong @rabrick]

@directvnow your service is down on all devices and yes, I force-quit and still nothing. Please advise ASAP!

[Rick Armstrong @rabrick]

@DIRECTVNowHelp your service is down on all my devices and yes, I did a force quit and it still is now working. Please advise.

[Rick Armstrong @rabrick]

@DIRECTVNowHelp Your suggestion only works occasionally. Are you working on a fix for this known issue?

[Rick Armstrong @rabrick]

@DIRECTVNowHelp my guide is still not loading on my AppleTV.

[Rick Armstrong @rabrick]

@DIRECTVNowHelp Yes, I have followed the troubleshooting steps and the issues continue. Obviously problems on your end. What steps are you taking and when do you expect a permanent fix?

[Rick Armstrong @rabrick]

@DIRECTVNowHelp ever since you updated your app, I have continuously experienced the following problems on Apple TV...
Guide will not load (Only displays blinking grey bars where programming should appear).
After launching app it goes to black screen after 10-15 mins.

[Rick Armstrong @rabrick]

@DIRECTVNowHelp your app is not working on Apple TV. The basic menu loads but no guide, library, discover or watch now. That is just the beginning of the small issues the new version of the app has.

[Rick Armstrong @rabrick]

@Dollar_Bank your new mobile app is not working. Won’t allow login.

[Rick Armstrong @rabrick]

@DIRECTVNowHelp receiving error 60, Ref.#1554, maximum streams when I only have 1 stream open. Please fix!

[Rick Armstrong @rabrick]

@directvnowhelp your se4vice is not working on any of my devices. When will the issue be fixed?

[Rick Armstrong @rabrick]

@DIRECTVNowHelp Once again, the system is down. “Unable to contact server” on all devices. That’s two days in a row! Please advise.

[Rick Armstrong @rabrick]

@directtvnowhelp receiving a “service error” “this service is temporarily unavailable” message. No channels are available. Please advise.

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