rach

Tea addict, music enthusiast, thrifter, plant obsessed, pet mom & photographer. In the wise words of @salvulcano “Just eatin’ potatoes & takin’ pictures”

[Michael Harriot @michaelharriot]

If Tracy Chapman doesn’t have a 7-figure endorsement deal for shea butter by tomorrow, something’s wrong.

[Steven Hyden @Steven_Hyden]

This clip of Tracy Chapman doing “Fast Car” in 1988 and silencing Wembley Stadium is pretty stunning. https://t.co/uWUnFFOxtv

[Sean Armstrong @manatee73]

Award shows are tedious and crass, but the smile on Tracy Chapman’s face when the auditorium goes nuts for her before she takes everyone to school with no lip sync, no auto-tune and no in-ear monitors is a pretty sweet moment to capture live.

[🪩 @bambinasalina]

why did I actually bust out laughing nah miley cyrus is hella funny

[rach @rachcallan]

Thanks to @instagram @meta glitching for just over a month, I wasn’t able to access my DMs, and my auto replies were somehow shut off so I missed out on multiple inquiries that had the potential for thousands in income. Thanks guys!

[rach @rachcallan]

@instagram @supermetalx but when I follow the instructions emailed to me, I get this message again. How can I get into my account? I have tried everything. Will this bug ever be fixed? It’s been nearly 4 weeks now. @meta

[rach @rachcallan]

@instagram @supermetalx Still waiting on support to get back to me as I’ve been told twice that they would. I saw an update rolled out with bug fixes this morning so I updated, but still cannot access my account through the app. I have confirmed my identity multiple times 1/2

[rach @rachcallan]

So now, I cannot access my instagram account and it's apparently going to be deleted if I don't appeal it, but I have 0 way to do this.

[rach @rachcallan]

The newest issue with my @instagram @Meta journey-- After being logged out 3 weeks ago with no explanation other than I need to verify myself, I randomly received a notification on my meta account tonight (continued)

[rach @rachcallan]

The notification told me my account will be deleted if not appealed because I have "violated their policies". I can no longer find this notification. I went to the policy issues area of meta, and it says that I have no violated anything.

[rach @rachcallan]

@instagram @naomiosaka @AustralianOpen @Meta I have contacted instagram more than 5 times now, and all of your reps simply repeat what the help page says, which I have already done pretty much every day for the last 3.5 weeks. While Instagram makes their money, I am losing income.

[rach @rachcallan]

@instagram @naomiosaka @AustralianOpen still trying to get into the app today for my business account. The support staff I've paid $20 for using @Meta verified through my other account (which shows is attached to all of the IG accounts that I own) is absolutely useless. Only one rep has escalated my case.

[rach @rachcallan]

@instagram @naomiosaka @AustralianOpen @meta multiple people experiencing the same issue, and it’s been an issue in the past. I’m currently posting a message from my meta account every day telling clients I can’t see their DMs because I can’t login to the actual app. Can someone please escalate this issue.

[rach @rachcallan]

@instagram @Meta I have contacted support multiple times and the team has no idea why I can't get into my account after verifying my identity and following all steps that were emailed to me. Sounds like a bug on your end that's been going on for 3 weeks. Please look at fixing it.

[rach @rachcallan]

@instagram Still waiting for @instagram & @Meta to solve the login issue where it's sending people in an infinite loop of being verified via selfie video.

[Moni Mihailov @Moni_Mihailov]

@instagram @instagram help me get my hacked account back please. I cannot get to the video selfie part as it always says 'Unable to process request' when I try to find my account, but it does exist and is not deleted. A hacker changed both its email and password and I can't log back in now!

[rach @rachcallan]

@instagram There are multiple people experiencing the same issue right now. No one has been able to tell me how to fix this or when the issue on your end will be fixed. Can someone please work on this. There are business owners who need back into their accounts.

[rach @rachcallan]

@instagram I have been trying to get into my business account (@photographsbyrach) for 4 WEEKS now. I’m being sent in endless loops of verifying my identity via selfie video. I have purchased meta verification on my other account just to speak with an actual person

[rach @rachcallan]

@instagram I was given the message about transparency over an hour after starting the chat.

[rach @rachcallan]

@instagram I paid for meta verified on my personal acct so I could get help with the login issue on my business acct that’s been going on for 3 weeks. Spent OVER 1-HR on the chat with Ronaldo&Mark. They often left me for 10+ mins at a time while they “looked into it”. Useless.