This is Fred. It’s his first day working in customer service. Very sorry to hear your order hasn’t arrived but he already issued a refund. 13/10 really no need to take that tone with him
Oklahoma: *36 degrees and sprinkling. 40% chance snow* “Be careful driving, roads are supposed to get pretty bad tonight.”
Illinois: *20 degrees, snow/ice packed road, blizzard conditions* “Just drive slow. Might wanna use four wheel drive. Anyone wanna go to bdubs though?”