Rachel D'Agnillo

GTL

[Rachel D'Agnillo @rachdags]

@Hyundai

[Rachel D'Agnillo @rachdags]

@Hyundai 7 days since I’ve heard from my case manager. My car is sitting in Knoxville, TN, ready to be picked up but I have not heard a word since last Wed (8/19), when the tow request was submitted (was told I would get an update the next day) #HyundaiFail #HyundaiTucson

[Rachel D'Agnillo @rachdags]

So here I am… 3 WEEKS since battery on a brand new car died and left us stranded on a road trip… now back at ground zero from having made any sort of progress on a tow. Good news though is I’m officially over $2,000 on out of pocket expenses!! 🤡🤡 #HyundaiCustomerService

[Rachel D'Agnillo @rachdags]

@Hyundai 6 days*** since I’ve heard from my case manager @Hyundai. 12 days since I submitted the initial claim. 18 days since the car broke down. #HyundaiTucson

[Rachel D'Agnillo @rachdags]

@Hyundai with the abysmal customer service… Thoroughly beg anyone who sees this to not buy from Hyundai. Been a loyal customer since 2012 and I promise you I will never buy again and will discourage everyone I know to do the same. GARBAGE

[Rachel D'Agnillo @rachdags]

@Hyundai I haven’t heard from my case manager in 5 days. I’m incurring additional rental car expenses every single day this goes on. Running total of expenses I’ve paid for out of pocket is currently at $1,536. Again, all on a brand new car I bought less than 1 year ago #HyundaiTucson

[Rachel D'Agnillo @rachdags]

@Hyundai #HyundaiFail #HyundaiNightmare #BuyerBeware #HyunDONE

[Rachel D'Agnillo @rachdags]

@Hyundai So here we are, TWO WEEKS later: ~$1,350+ out of pocket, our repaired car STILL sitting 3 hrs away in Knoxville, no confirmed plan to get it home, and a case manager who stopped responding.

[Rachel D'Agnillo @rachdags]

#Hyundai #HyundaiCars #HyundaiTucson

[Rachel D'Agnillo @rachdags]

@Hyundai with the abysmal customer service… Thoroughly beg anyone who sees this to not buy from Hyundai. Been a loyal customer since 2012 and I promise you I will never buy again and will discourage everyone I know to do the same. GARBAGE