rae.k

〰️A mix of reality and art
~

[rae.k @raelitybyte]

@airasia Yea no I'm not gonna do that. You have up to 30 Dec to fully reimburse my refund for both cases before I take legal action against you. I've repeated raised my case to you and your tactic is to divert. This is the final straw, pay up or you end paying more for the legal fees

[rae.k @raelitybyte]

@airasia since you absolutely had breached the 60days deadline as you had said and had decided not to respond and keep reverting me to talk to a useless chatbot.

[rae.k @raelitybyte]

@airasia You have up to next week 30 Dec to refund my entire amount for both my cases 112792158 and 112793482. If I don't see it in my credit card statement by that date, I'll be engaging a lawyer and you'll be charged with a lawyer letter and be forced to compensate to litigation fees

[rae.k @raelitybyte]

@airasia @anthonyloke please also help rectify the airline situation namely @airasia and their support team who ignore and refuse to provide their thousands of customers of their refunds and having to wait months and months yet still nothing has been done by them.
#airasia #refund

[rae.k @raelitybyte]

@airasia Because you're refusing to provide my refund and several other people refund as promised in the timeline stipulated, I've already lodged a complaint to the Ministry of Transport. I suggest other affected customers to also lodged complaint as well against Air Asia

[rae.k @raelitybyte]

@elissakarenina @airasia better start writing to the tribunal and mavcom to help with your complaint since they refused to refund

[rae.k @raelitybyte]

@airasia Before I start bringing it up to your head of customer service, you better be sure that my refund payment is returned by this month

[rae.k @raelitybyte]

@airasia where is my refund! It's been more than a week than since your last email , did you actually submit to the bank for processing, why is it taking so long when average is 5 to 7 days. On top of that , why am I receiving this conflicting email about flight change

[rae.k @raelitybyte]

@airasia Bloody give me back my refund by this month before I begin sending @airasia
a lawyer letter, If I have not hear anything from @AVA_airasia within a week, I'm lodging a complaint to MAVCOM and the Tribunal! Here are your case numbers 112792158 and 112793482

[rae.k @raelitybyte]

@airasia @AVA_airasia what is the status of my refund, it's already been more than a month! 112793482 and 112792158. You cancelled my bookings and said initiated a refund! So where is it?!

[rae.k @raelitybyte]

@airasia @AVA_airasia is this how you train your allstar chat agents, to drop off a call without any explanation? I've been asking you guys help change my name in the website for weeks and then lying to your customers by it's been assigned, it hasn't! Fix this!

[rae.k @raelitybyte]

@airasia These are the case numbers 112792158 , 112793482, 112679705

[rae.k @raelitybyte]

@airasia @AVA_airasia I need someone to look in to my cases, air asia cancelled my flight+hotel booking twice and I needed to be refunded twice. And I also needed customer service to change my name in air asia. Already lodged 3 cases! Please help look into it!

[rae.k @raelitybyte]

@AVA_airasia I need someone to look in to my cases, air asia cancelled my flight+hotel booking twice and I needed to be refunded twice. And I also needed customer service to change my name in air asia. Already lodged 3 cases! Please help look into it!

[𝙋𝙖𝙢𝙢𝙮 ✨️ @_Pammy_DS_]

The best thing you could ever do is become addicted to loving yourself.

[kfel ☆ @_kfel]

Daily Haru 🤍🐟