@apollotyres Thank you @ApolloTyres for escalating the matter and arranging a call from your team.
While the warranty claim could not be approved as the tyre damage falls outside the warranty policy, I appreciate that my concerns were heard and reviewed again.
@apollotyres -
A tyre fails at ~12,700 km.
Warranty claim rejected.
Feedback requested.
Negative feedback won't submit.
Not the customer experience I expected from @ApolloTyres.
Requesting a fresh review of Complaint Ref. TC1780722923849 and clarification on why the feedback form fails when customers try to share an unfavorable experience.
#CustomerExperience #CustomerService #ApolloTyres #Feedback #ConsumerRights
@ApolloTyres Seems your team doesn't quite match the customer service standards Apollo Tyres claims to uphold.
No call. No update. No resolution.
Thanks for showing how customer concerns are handled after a complaint is closed.
@HyundaiIndia if this is the kind of after-sales support your customers receive from one of your OEM tyre partners, perhaps it's time to reconsider who you put on your vehicles.
Complaint Ref: TC1780722923849
#ApolloTyres #HyundaiIndia #CustomerExperience #CustomerService #WarrantyClaim #ConsumerRights #AutomotiveIndia
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In the coming days your social media will be flooded with #Pakistan sponsored propaganda.
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In the coming days your social media will be flooded with #Pakistan sponsored propaganda.
It's crucial to scrutinize every piece of information carefully.
If you encounter dubious content, especially concerning the Indian Armed Forces or any info related to ongoing situation, report it to #PIBFactCheck.
➡️WhatsApp: +91 8799711259
➡️Email: [email protected]
#OperationSindoor
@18002096006@Mahindra_Auto No matter how much you try to promote your service quality, it ultimately comes down to the worst. While I appreciate the efforts of the top team, your service centres do not even try to resolve the issues.
@jagograhakjago
@MahindraRise
How long does it take to arrange a valve under warranty? My vehicle has been at your service center for over six days, which raises serious concerns about the service of an ongoing model.
RO25F005548
#CustomerServiceWeek#mahindra
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@honda2wheelerin Thank you for the service, but the rude behaviour from your customer care executive during a feedback call this morning was disappointing. Is this the customer experience #Honda stands for? #CustomerService#HondaFeedback
@honda2wheelerin Thank you for the service, but the rude behaviour from your customer care executive during a feedback call this morning was disappointing. Is this the customer experience #Honda stands for? #CustomerService#HondaFeedback