@varunsadana Please look into this as this is become a norm with @Supertails_IND. You have also made it next to impossible to contact your customer support for any issues.
@jagograhakjago
@Supertails_IND It has been 2 days since I returned a product and there is still no confirmation on the issue of refund.
Not sure why your refund process is so lethargic while when it comes to taking payments you encourage pre-paid orders.
Order ID: ST235948612507
@amazonIN You have delivered a product with original seal of the box tampered and I am unable to return the product as you have made it impossible for a customer to contact you through the app/website.
Order number: 407-2705435-5169149
Please contact me on my registered number.
@Supertails_IND An order is pending for delivery by 10 PM tonight according to your app. However, it has not been dispatched yet. This is a critical medicine for the pet suffering from CKD and I would appreciate if the order can be delivered on time.
Order ID: ST205409012507
@Supertails_IND Amazing how I leave some items in the cart for a few minutes without placing the order on your app and I start receiving multiple calls from you, but now that an order has been placed and not being delivered, there’s no response! Unable to cancel the order too.
@eatclubsupport I placed an order at 21:04 (Order IJNNUBW) and it has now been an hour and the order has not yet been dispatched. Your app is not allowing me to cancel the order either. Absolutely pathetic service! I would like the order canceled and amount refunded!
@blinkitcares ordered a bag of 20kg cat litter. The bag contains 17.6kg and your customer support says they can’t validate the image/video shared! Kindly look into this matter seriously. Do not expect a customer to pay for a certain quantity and sit mum when you deliver less qty.
@bigbasket_com If this has anything to do with the news in the attached photo, then please know YOU ARE part of the problem by cowering infront of these local terrorists!
@bigbasket_com Two prepaid orders in a row have not been delivered. The 1st one was cancelled by you without any reason. The 2nd order has been delayed by over an hour so far, following the same pattern as the first one, and I don’t expect this to be delivered either. Reason?
@SwiggyCares I have received a damaged/torn bag of tea leaves and your customer support is unable to replace it with a fresh one. In the name of discounts, are you disposing off damaged/expired products?
Order ID 203409877665649
@SEBI_India I have been trying to close my fathers account, who is a super-senior citizen, with @iiflcapital but they have made it absolutely impossible to contact them for any queries. They raise a new and illogical issue every time to reject the application and add DP charges.
@HDFCERGOGIC Is there a way to cross-check your insurance agents credibility? I suspect I was about to fall for a huge scam while opting for your health insurance plan.
@SwiggyCares@SwiggyInstamart@harshamjty What are your policies for replacement/refund in case a customer orders one product and receives a different one instead? Because your chat/email support has washed their hands off this and refused to replace/refund. Order 182670367714957
@SwiggyCares@SwiggyCares@SwiggyInstamart And this is what your chat support has the audacity to say when asked for a reason for not replacing the product with the right one.
Order ID: 182670367714957
@SwiggyCares I had ordered an item on @SwiggyInstamart and was delivered the wrong product version. On raising the issue, am told that you can’t “validate” my issue & therefore can’t do anything about it. So you can send whatever product you wish to irrespective of what I order?