@JioCare@reliancejio My service request SR00002CXYXI has been pending since 19th May. Every day I’m told a technician will visit — every day it gets rescheduled. No call. No visit. No fix.
This is completely unacceptable. (1/6)
I demand from @reliancejio@JioCare:
Immediate technician visit today
A proper explanation for this delay
A formal apology
Compensation for the emotional & professional damage this has caused (5/6)
What adds to the frustration is the complete lack of transparency. There’s no way to track the technician, no real-time updates, and no escalation path that works. Customers are left in the dark, day after day. (4/6)
My work and daily life are being severely disrupted. I'm losing productive hours and peace of mind, every single day.
@JioCare — your process has become a loop of fake promises and no accountability. (3/6)
I’ve contacted customer care over 100 times. Sent tweets, emails, DMs — and still, zero resolution.
This is no longer a delay. It’s negligence and mental harassment. I’m a paying customer, not someone asking for charity. (2/6)
@JioCare Hey @JioCare Can you please update what is the status ? Today also there was no communication from any service engineer and no one came to solve the issue!
Are you guys even trying to find out the root cause behind this behaviour of your service engineers or resolve the issue.
The scheduled service slot today passed — no call, no visit, no update. This has been happening since 19th May. What is @JioCare@reliancejio even doing?
SR00002CXYXI — I’m not asking for a favor. I’m asking for basic service I’m paying for.
@JioCare@JioCare I have shared all the details via DM but still there is no response for the past 1 hour. Could you please explain what this behaviour is, for asking details to raise a concern and then not responding to anything.
@airtelindia@Airtel_Presence if this is the kind of disaster I have to deal with from Jio, I’m seriously considering switching. Please let me know the process — because Jio clearly doesn't care.
I’ve lost work hours, peace of mind, and my patience.
If @reliancejio can’t even send a technician on time after a week, then stop calling it “priority support.” This is negligence, not delay.(3/4)
This is not just poor service — this is mental harassment.
I’ve called over 100 times, DMed, emailed, waited through rescheduled visits, and yet the issue remains unresolved.
There is zero accountability. Just fake promises and silence.(2/4)
My @JioCare service request - SR00002CXYXI has been pending since 19th May. I’ve called customer care over 100 times and still — NOTHING. No resolution, no technician visit, just empty apologies and endless rescheduling. I’m completely fed up.
@JioCare@JioCare@reliancejio
Here’s the screenshot of the scheduled visit — and still, no one showed up, no call, no update.
@JioCare stop misleading customers with fake timelines. I’ve been patient long enough.
This is unacceptable and needs to be resolved TODAY. No more excuses.
@JioCare@jiocare What the hell is going on? This isn’t a delay anymore — it’s sheer carelessness and harassment. Either fix the issue TODAY, or stop pretending to care. Enough is enough.(3/3)
@JioCare I’m seriously done with your fake promises. There’s no option to track or contact the engineer, and every time I’m told the same garbage: “Visit is scheduled, rest assured…”(2/3)