_Rahul Ranjan_

Mechanical Engineer 😎

[Abhijeet Dipke @abhijeet_dipke]

Letter to PM Modi:

For how long will you ignore Jantar Mantar and our voices?

[_Rahul Ranjan_ @rahulbiswal01]

Tagging relevant authorities for visibility:
@TRAI @DoT_India @IndiaConsumer @GoI_MeitY @jagograhakjago @consumerforum_

This is about accountability and basic respect for customers. Enough is enough. #JioCareFail #RelianceFail #CustomerRights (6/6)

[_Rahul Ranjan_ @rahulbiswal01]

@JioCare @reliancejio My service request SR00002CXYXI has been pending since 19th May. Every day I’m told a technician will visit — every day it gets rescheduled. No call. No visit. No fix.

This is completely unacceptable. (1/6)

[_Rahul Ranjan_ @rahulbiswal01]

I demand from @reliancejio @JioCare:

Immediate technician visit today

A proper explanation for this delay

A formal apology

Compensation for the emotional & professional damage this has caused (5/6)

[_Rahul Ranjan_ @rahulbiswal01]

What adds to the frustration is the complete lack of transparency. There’s no way to track the technician, no real-time updates, and no escalation path that works. Customers are left in the dark, day after day. (4/6)

[_Rahul Ranjan_ @rahulbiswal01]

My work and daily life are being severely disrupted. I'm losing productive hours and peace of mind, every single day.

@JioCare — your process has become a loop of fake promises and no accountability. (3/6)

[_Rahul Ranjan_ @rahulbiswal01]

I’ve contacted customer care over 100 times. Sent tweets, emails, DMs — and still, zero resolution.

This is no longer a delay. It’s negligence and mental harassment. I’m a paying customer, not someone asking for charity. (2/6)

[_Rahul Ranjan_ @rahulbiswal01]

@JioCare Hey @JioCare Can you please update what is the status ? Today also there was no communication from any service engineer and no one came to solve the issue!

Are you guys even trying to find out the root cause behind this behaviour of your service engineers or resolve the issue.

[_Rahul Ranjan_ @rahulbiswal01]

The scheduled service slot today passed — no call, no visit, no update. This has been happening since 19th May. What is @JioCare @reliancejio even doing?

SR00002CXYXI — I’m not asking for a favor. I’m asking for basic service I’m paying for.

[_Rahul Ranjan_ @rahulbiswal01]

@JioCare @JioCare I have shared all the details via DM but still there is no response for the past 1 hour. Could you please explain what this behaviour is, for asking details to raise a concern and then not responding to anything.

[_Rahul Ranjan_ @rahulbiswal01]

@JioCare I have shared the details in your DM, Kindly check and get back to me ASAP.

[_Rahul Ranjan_ @rahulbiswal01]

@airtelindia @Airtel_Presence if this is the kind of disaster I have to deal with from Jio, I’m seriously considering switching. Please let me know the process — because Jio clearly doesn't care.

[_Rahul Ranjan_ @rahulbiswal01]

I’ve lost work hours, peace of mind, and my patience.

If @reliancejio can’t even send a technician on time after a week, then stop calling it “priority support.” This is negligence, not delay.(3/4)

[_Rahul Ranjan_ @rahulbiswal01]

This is not just poor service — this is mental harassment.
I’ve called over 100 times, DMed, emailed, waited through rescheduled visits, and yet the issue remains unresolved.

There is zero accountability. Just fake promises and silence.(2/4)

[_Rahul Ranjan_ @rahulbiswal01]

@JioCare Hi Divya, Don't you read what I have written? Why the hell are you giving the same automated response ?

[_Rahul Ranjan_ @rahulbiswal01]

My @JioCare service request - SR00002CXYXI has been pending since 19th May. I’ve called customer care over 100 times and still — NOTHING. No resolution, no technician visit, just empty apologies and endless rescheduling. I’m completely fed up.

[_Rahul Ranjan_ @rahulbiswal01]

@JioCare @JioCare @reliancejio
Here’s the screenshot of the scheduled visit — and still, no one showed up, no call, no update.
@JioCare stop misleading customers with fake timelines. I’ve been patient long enough.
This is unacceptable and needs to be resolved TODAY. No more excuses.

[_Rahul Ranjan_ @rahulbiswal01]

@JioCare @jiocare What the hell is going on? This isn’t a delay anymore — it’s sheer carelessness and harassment. Either fix the issue TODAY, or stop pretending to care. Enough is enough.(3/3)

[_Rahul Ranjan_ @rahulbiswal01]

@JioCare I’m seriously done with your fake promises. There’s no option to track or contact the engineer, and every time I’m told the same garbage: “Visit is scheduled, rest assured…”(2/3)

[_Rahul Ranjan_ @rahulbiswal01]

@JioCare @JioCare Today’s technician visit was scheduled between 12 PM to 1 PM — and as expected, no call, no visit, nothing.(1/3)