Rahulkumar Patil

Digital Marketing Analyst

[Rahulkumar Patil @rahulkp5]

@PMPMLPune i booked a ticket via pmpml app at 2.30pm, the bus was supposed to arrive at 2.45pm, but didn't arrive, and my ticket got invalid after 30mins. I am trying to raise a complaint but I am not able to register as I am not receiving an OTP. Kindly help me with this issue.

[Rahulkumar Patil @rahulkp5]

@jio_fiber @JioCare Please reply soon. I am awaiting response sooner. My work is stuck. @JioCare @jio_fiber

[Rahulkumar Patil @rahulkp5]

@jio_fiber @JioCare my internet is not working, i am trying to call customer care to raise a request but the call id not getting connected. I have no means to contact you. Please resolve my issue soon.

[Rahulkumar Patil @rahulkp5]

@JioCare I have shared my contact number

[Rahulkumar Patil @rahulkp5]

@IRCTCofficial I am disputing the deduction of the service charge. Since this ticket remained waitlisted & was auto-cancelled by system, no service was effectively rendered. clarify the policy justification for retaining a service charge on a system-generated cancellation & process full refund

[Rahulkumar Patil @rahulkp5]

@IRCTCofficial My waitlisted 3AC Tatkal ticket was auto-cancelled, but ₹218 was deducted from my refund (₹2518 paid vs ₹2300 received). This is the second time this has happened. Can you explain the logic behind such a high deduction for an auto-cancelled WL ticket?

[Rahulkumar Patil @rahulkp5]

@IRCTCofficial Shared contact number via DM

[Rahulkumar Patil @rahulkp5]

@IRCTCofficial Replied on the direct message via the link shared. I am awaiting the response.

[Rahulkumar Patil @rahulkp5]

@HDFCERGOGIC I am waiting for an update around the delay in claim settlement.

[Rahulkumar Patil @rahulkp5]

@HDFCERGOGIC I have raised a pre hospitalization claim 3-4 days back, and it is not yet processeed.

[Rahulkumar Patil @rahulkp5]

@HDFCERGOGIC Why is it that policy renewals take just a fee hours with constant follow-ups, but claim settlements take 15+ days with total radio silence?

​Efficiency shouldn't just be for collecting premiums; it should be for keeping promises, too. #insurance #customerservice

[Rahulkumar Patil @rahulkp5]

@AOSmithin Yes, it has been addressed, and i will monitor the performance for a few days. If needed, I will get back to you.

[Rahulkumar Patil @rahulkp5]

Disappointed with @AOSmithin. Despite 2 technician visits and paying ₹1200, my issue is still not fixed. Multiple calls to customer care and senior escalations have yielded zero results. Please resolve this immediately. @jagograhakjago

[Rahulkumar Patil @rahulkp5]

@AOSmithin @AOSmithin There has been no progress so far. Are you even capable of providing proper customer service @jagograhakjago

[Rahulkumar Patil @rahulkp5]

@amazonIN Despite escalations, I stil have not received the lost package. Its been around a week now, and your team is just giving me the same replies again and again.
#customerservice @jagograhakjago

[Rahulkumar Patil @rahulkp5]

@AmazonHelp Still awaiting updates @amazonIN

[Rahulkumar Patil @rahulkp5]

@amazonIN you can't be so careless in delivering the products every single time. Today as well I didn't receive the product while it shows delivered.

[Rahulkumar Patil @rahulkp5]

@AmazonHelp @amazonIN my health is deteorating, as my back pain is worsening day by day. The pain is becoming unbearable and I think the lumbar support belt will give me some relief. I have waited for more than 5 days now, and just waiting for the delivery of the support belt. Please help me

[Rahulkumar Patil @rahulkp5]

@AmazonHelp How many times dono need to connect.

[Rahulkumar Patil @rahulkp5]

@AmazonHelp @amazonIN awaiting update

[Rahulkumar Patil @rahulkp5]

@AmazonHelp Inappropriate customer service = @amazonIN
Inability to handle escalations = @amazonIN
False commitments = @amazonIN

​It's unacceptable how you treat your customers when things go wrong. Resolving this should not be this difficult. @AmazonHelp @jagograhakjago #ConsumerRights

[Rahulkumar Patil @rahulkp5]

@AmazonHelp @amazonIN @AmazonHelp if I don't receive a resolution today, I will move further to register a Complaint with the NCH.