Mehak Rai

[Mehak Rai @rai_mehak]

@whirlpool_india @whirlpool_india : I was informed 3 hours ago that Customer care manager would get back to me SHORTLY , however as usual silence again
Expect better accountability from @WhirlpoolCorp

[Mehak Rai @rai_mehak]

@whirlpool_india : After 3 compressor failures in last 8 years + yesterday’s motherboard issue , your area manager assured a replacement callback. 24+ hours later -complete silence. Customer service no help
Part order ( from Faridabad to Gurgaon) takes a week) ,quite interesting

[Mehak Rai @rai_mehak]

@whirlpool_india I had already shared my grievance via email , however it’s drop dead silence from last 24 hours

[Mehak Rai @rai_mehak]

@rapidobikeapp reached out in LinkedIn wherein I am offered 100 Rs. I don’t need refund , need clarification

[Mehak Rai @rai_mehak]

Booked a cab on @rapidobikeapp —driver refused to switch ON the AC.

On contacting support, I was told this is part of an “updated policy” for economy rides. If that’s true, why is it not disclosed during booking?
@rapidobikeapp Please address