@dantesvisionss@aedcelectricity And the days keep counting. They haven't even taken the failed transformer for diagnostics. When you consider how "fast" they are moving on this matter you'd wonder when we will see electricity. We might have to mobilise and occupy their offices. At least charge phones & laptops.
@aedcelectricity Today makes it day 3 of No power. An entire close in Garki, FCT has had no light since Sunday. Even after multiple complaints. Your maintenance guys said they have ordered for the parts from HQ and until they receive it before we have any hope of electricity.
@aedcelectricity@rainvedutti This is simply patronizing at the point. It's now been 2 weeks. You left us in darkness. We physically complained at your offices, we complained online, all you've done is given us generic replies. When a lawsuit is served and I hope this is the same energy you maintain.
@minetbabe@fkeyamo@DanaAir No information or update on how to get refunds yet. I had 7tickets cancelled the day of the incident, owerri to abuja. I thought airlines had insurance. What is going on?! Do customers have no right in Nigeria?!
Dear sir @fkeyamo, when you asked @DanaAir to suspend their flights, you promised us that our monies would be refunded within a month.
It's been way past a month now and we are yet to be refunded. Necessary documents have been sent to them. Please sir use your office to intervene
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@dantesvisionss@aedcsupport@aedcelectricity@LemmyVedutti How many times will the same group of people forward their meter numbers via dm before an issue is resolved? What is the metric here? So we know how close we are to resolution. We are tired.
@dantesvisionss@aedcelectricity@LemmyVedutti@aedcsupport Multiply that by the number of persons living in the close and we are talking millions in a space of days, factor in that it is a reoccurring issue for over months, the trauma, the denial of service and other issues and we are nearer to hundreds of millions in damages.
@aedcelectricity@rainvedutti@LemmyVedutti@aedcsupport It’s highly unfair as someone who buys light monthly to be starved of the very service I pay for. Food of 120k has spoilt now because your staff didn’t and still hasn’t answered our call to fix this problem once and for all