@AmitAgarwal Mr. Agarwal, Hope, you give equal importance to customer retention. I was scrolling one of the post of Amazon India at Insta & you will be surprised to know that more than 70% of replies are customer complaints. I am also chasing ur customer support and social media team for long
@AmazonHelp I am not receiving mail, that’s fu…g your problem, why should I fill details every time. I have done it thrice in last 4 days, it’s your responsibility to get it extracted. I am not going to fill any details again now. If you need any information say it here in DM
Your customer support team is good for nothing, they fool customers by giving fake timelines, I m doubtful if they register complaints or not becoz they don’t provide ticket ID on real time.
@Flipkart@_Kalyan_K 2nd incident in last one month. Shipment is out for delivery since 12th but still pending for delivery. Is delivery agent coming from another planet?? Requested for cancellation but no one is bothered.
@Flipkart
This is really disappointing to see the level of customer service is getting worst. Order was placed with ID - OD429548697388895200 on 30th Oct’23 and it was marked delivered on 31st itself while shipment wasn’t delivered. Complaint raised on very same day but no soln