Rajesh Vaid

[Rajesh Vaid @rajesh_vaidin]

@AirIndiaX Can someone clarify does it take more than 15 days to clarify ?? That too by the office of nodal officer 🙈

[Rajesh Vaid @rajesh_vaidin]

@flipkartsupport Is the SM team only here to write some BS here?? and not escalate the matter..
What makes you think I have not approached customer support.. Nonsense

[Rajesh Vaid @rajesh_vaidin]

OD338834241199617100. Same story repeats with @Flipkart & unreliable @BVCLogistics . Again, I will have to cancel order. If u dun want to learn so be it. This time, BVC guy even came to society; I approved his entry on app, but he never visited my house and delivered item. WTH!

[Rajesh Vaid @rajesh_vaidin]

@flipkartsupport if you guys don’t want to sell products do; so be it. Cancelled my order.
Thanks to most pathetic customer support and irresponsible chat team. @BVCLogistics is the winner as it is getting paid by @Flipkart without delivering items 👏🏻👏🏻

[Rajesh Vaid @rajesh_vaidin]

@veda_padma aur Jin libran ki patni Taurian ho Unka kya ? 😁

[Rajesh Vaid @rajesh_vaidin]

@lawlednahkdnana @MoCA_GoI @DGCAIndia @RamMNK @airindia Oh Yes! Unprofessional & Incorrigible ; @airindia can pick either or both.

[Rajesh Vaid @rajesh_vaidin]

Immediately, on priority; Super words but Pathetic professionalism. I sent you an SOS at 5:42 PM & it's now past 11 PM. @MoCA_GoI @DGCAIndia @RamMNK Phenomenal leeway is given to @airindia & they care two hoots about customers. Evn checkin probs too aren't resolved on priority

[Air India @airindia]

@rajesh_vaidin Dear Mr. Vaid, kindly allow us some more time as we're reviewing this on priority. We will share an update with you over email shortly.

[Rajesh Vaid @rajesh_vaidin]

@airindia So @airindia team expects customer to stay awake, keep waiting for an input from you & then check in?🤦🏻‍♂️🤦🏻‍♂️ and this is the state for an early morning flight 👏🏻👏🏻 I can say that @AirIndiaX gives better support service than you guys & I did a mistake to book thru your portal

[Rajesh Vaid @rajesh_vaidin]

@airindia I guess u guys dun like anyone appreciating service and are happy with complaints 😱😱
I have a flight tom morning and I am struggling since yesterday.. is there anyone who can look into it asap.

[Air India @airindia]

@rajesh_vaidin Dear Mr. Vaid, thank you for sharing your experience with us. Your compliment will surely be conveyed to our crew. We look forward to welcoming you onboard again soon!

[Rajesh Vaid @rajesh_vaidin]

@airindia So Ms Poonam lama from Cust support who sent me email yesterday promising to resolve asap & Ms Shama from priority call centre who said at 3pm today that it will be done in an hour; do not have any accountability towards their job?
Are we as customers only to suffer? @airindia

[Rajesh Vaid @rajesh_vaidin]

@airindia @airindia It's been two hours since I raised my issue and asked for urgency. This issue doesn't take more than 5 minutes, to be precise, and see how it is getting dragged 😒

[Rajesh Vaid @rajesh_vaidin]

@airindia That’s a quick response and I sincerely hope something happens on ground too.
As my flight is early morning, I have sent 3 emails in less than 24hrs and spoke with priority call support but result is Zilch.

[Rajesh Vaid @rajesh_vaidin]

@Being_Humor भट्ट सुअर को भूलना भोपाली के लिए आसान नहीं 😃

[Rajesh Vaid @rajesh_vaidin]

@airindia I have also sought a clarification regarding Bhopal Airport thru AI support (Case # 45781136); hope someone will look into it 👍

[Rajesh Vaid @rajesh_vaidin]

@airindia The cabin crew was very efficient, proactive and handled everything smilingly. Special mention about KarmanPreet who was handling premium economy section. Kudos- BHO-DEL AI1886

[Rajesh Vaid @rajesh_vaidin]

@zomatocare You can inform Mr Rishabh from the escalation team & convey that I am still waiting.. If escalation team works like this then no wonder cust supp is lethargic

[Rajesh Vaid @rajesh_vaidin]

@zomatocare WTH is wrong with you guys? You make a customer wait for 1 hour and then cancel the order. Total unprofessionalism and Adhoc. No support to assist and pathetic approach from restaurant.

[Rajesh Vaid @rajesh_vaidin]

@deepigoyal I guess customer support can do better? AND we can be treated with a little respect, not with such a callous attitude.

[Zomato Care @zomatocare]

@rajesh_vaidin Hi Rajesh, we’ll check this and get back to you with an update.

[Rajesh Vaid @rajesh_vaidin]

@frido_care @frido_official @ganeshsonawane Kindly Climb the nearest pole and jump to a conclusion 😬

[Rajesh Vaid @rajesh_vaidin]

Thank you @frido_official for poor support, a totally unprofessional approach & disregard for customers. U don't stick to ur promises but as promised, I have returned item, which was delivered after 15 days delay. Pathetic handling of grievances. @frido_care @ganeshsonawane

[Rajesh Vaid @rajesh_vaidin]

@ganeshsonawane Are you really paying these guys? 18th Aug ordered & for last 15 days SM team is giving this BS. No supp from Cust Care. Pls give a medal 🎖️ I am not a wholesale buyer @frido_official, but this was my last buy & even this item too will be returned once received 🙏

[Rajesh Vaid @rajesh_vaidin]

@ganeshsonawane Are you really paying these guys? 18th Aug ordered & for last 15 days SM team is giving this BS. No supp from Cust Care. Pls give a medal 🎖️ I am not a wholesale buyer @frido_official, but this was my last buy & even this item too will be returned once received 🙏

[Frido Care @frido_care]

@rajesh_vaidin @frido_official @air_skye @ganeshsonawane We sincerely apologize for the inconvenience and understand your frustration. Your concern has already been escalated to the concerned team, and we’re actively following up to help resolve it at the earliest.