@MotilalOswalLtd Thank you. Kindly confirm the exact timeframe for resolution. After waiting for over a year, I believe a definite date is a reasonable expectation.
@MrMotilalOswal For more than one year, I have been receiving the same standard reply: “We are looking into the matter and will get back to you shortly.” How long is “shortly” in Motilal Oswal’s dictionary—one year, two years, or forever? Despite numerous emails and X posts,
@MotilalOswalLtd One year of patience is more than sufficient. Kindly stop repeating assurances and provide a concrete resolution timeline with measurable next steps and a closure date.
@MotilalOswalLtd Thank you for acknowledging the delay. However, after one year of follow-ups, I request a written commitment with a specific timeframe for resolution. Please advise by when I can expect closure.
@MotilalOswalLtd “Speedy resolution” has been promised repeatedly for over a year. Investors deserve transparency. Please provide a clear timeline and accountable point of contact for this matter.
@MotilalOswalLtd I appreciate the reply, but I have been hearing similar assurances for more than a year. Kindly share the exact status of my case and a definite resolution date.
@MotilalOswalLtd Thank you for your response. Since this matter has already been pending for over a year, kindly provide a specific timeline for resolution instead of another generic assurance.
Over 1 year. Countless emails. Numerous X posts. Same response every time: “We are looking into the matter.” Yet no resolution. Is this what Motilal Oswal calls customer service and investor protection?
Dear Motilal Oswal, how long is “shortly”? More than 1 year has passed and my grievance remains unresolved. Every complaint gets the same copy-paste reply, but no action. Investors deserve accountability, not endless assurances.
Every time I raise my grievance, I receive: “Please allow us some time, we will get back to you soon.” More than a year has passed, yet there is no resolution, no accountability, and no meaningful response from the concerned team. This prolonged silence raises serious questions
please stop sending automated assurances if there is no intention to resolve the issue. For over a year, your response has remained unchanged while my grievance remains pending. A financial institution’s credibility is measured by how it handles customer complaints,
@rajeshdhanbad76 Dear Rajesh, thank you for bringing this to our attention. We need to check this with our concerned team. Please allow us some time, and we will get back to you with an update soon. Rest assured, we are looking into the matter and will do our best to assist you as quickly (1/2)
@MotilalOswalLtd@MrMotilalOswal Dear Motilal Oswal Financial Services, kindly remove the tagline “39 years of trust and excellence” Public trust should be built on transparency and fair practices, not on statements that may mislead investors for financial gain.
@MotilalOswalLtd@SEBI_India@MrMotilalOswal@MotilalOswalLtd Dear Motilal Oswal Financial Services, kindly remove the tagline “39 years of trust and excellence” Public trust should be built on transparency and fair practices, not on statements that may mislead investors for financial gain.
@MotilalOswalLtd@SEBI_India@MrMotilalOswal@MrMotilalOswal In my experience, I have never seen a financial services company handle a customer grievance so poorly. After repeated pressure to trade in FnO, losses were incurred, assurances were given, and even the proposed settlement remains pending.