Rakesh

छोड़ो न यार क्या रखा है सुनने और सुनाने में, किसी ने कसर नहीं छोडा दिल दुखाने में...

[Rakesh @rakesh_372]

Day-24 of applying your credit card. Everytime getting the message we have escalated the matter @bobcardofficial

[Rakesh @rakesh_372]

@shiva_m2912 हम आम दे चुके सनम...
आम का क्या कसूर...

[Rakesh @rakesh_372]

@shiva_m2912 +

[Rakesh @rakesh_372]

@bobcardofficial in hve applied fr replacement of card on 15 th may..no respns...nw whn I talkd with ur customer from today onwrds within 5 working you will get update...I hve mailed on 15th may..u gys r counting from Tdy...i.e only for update. Evrytm just got a readymade message

[Rakesh @rakesh_372]

@KumarVikas77777 @bobcardofficial Same here...

[Rakesh @rakesh_372]

@bobcardofficial I have applied for your card 15 days ago..sent the details already via messenger...no update yet..what a pathetic service

[Rakesh @rakesh_372]

@bobcardofficial @bobcardofficial what a pathetic service you guys have...no reply...no action since 15 days...

[Rakesh @rakesh_372]

@bobcardofficial hello...i have applied for your card 15 days ago but no response yet.

[Rakesh @rakesh_372]

@bobcardofficial I have already provided all the details via messenger neither I got any details not any action taken except that readymade message "We have escalated the matter"

[Rakesh @rakesh_372]

@shiva_m2912 Dhanyawad bhai

[Rakesh @rakesh_372]

@Ravisutanjani What about bluestar?

[Rakesh @rakesh_372]

Onida technician visited today and said it's not covered under brand warranty. So now it's all about your accountability . It's already been 6 six days since I lodged my complaint. Now I will wait till deadline. Then I will lodge formal complaint .

[Rakesh @rakesh_372]

@oneassist_in
Had I known earlier, I’d never buy your extended service. My Onida AC complaint took days, technicians said motor parts unavailable, later said PCB issue covered by brand and left. None of these conditions were mentioned in your package. Pathetic service.

[Rakesh @rakesh_372]

@oneassist_in @oneassist_in Hello...your representative calling me and saying...brand expenses will be reimbursed....how can I trust this company without official mail...who don't reply my mail, tweet, please mail officially otherwise I won't proceed further

[Rakesh @rakesh_372]

@oneassist_in is there any development or still you guys are searching for ready made template reply like "We have escalated the matter" bla bla

[Rakesh @rakesh_372]

I genuinely regret purchasing this plan. The after-sales service has been pathetic, with poor communication and no proper resolution timeline. I request others to think carefully before buying their service plans.

[Rakesh @rakesh_372]

What kind of customer support is this? Customers buy service plans for peace of mind, not to suffer repeated delays and uncertainty. This is highly unprofessional and frustrating, especially during urgent summer conditions.

[Rakesh @rakesh_372]

At the time of purchasing the plan, none of these conditions, delays, or hidden limitations were mentioned. But now, after selling the service, your company keeps imposing new terms instead of actually resolving the problem.

[Rakesh @rakesh_372]

After 2 days, your technician visited and said there was a motor issue, but the required parts were unavailable. Today another technician came and said the motor issue was fixed, but now there is a PCB issue with no clear timeline.

[Rakesh @rakesh_372]

raising an AC complaint 4 days ago, I’m only facing delays, excuses, and changing conditions. Extremely disappointing service experience.