Ramlal Waghray

CEO, Predlytics

[Ramlal Waghray @ramlal_w]

@frido_official Just had a very disappointing experience with your customer support team. Pathetic orientation for customer issues

[Ramlal Waghray @ramlal_w]

@ACTFibernet It is surprising to note that this ticket has been closed without any resolution or even a conversation

[Ramlal Waghray @ramlal_w]

@ACTFibernet Hi, My plan is a 500 mbps plan while the router you provided has a limitation of 300mbps. This is unprofessional and unexpected from a company like yours. I am a loyal customer for over 10 years now. Help me resolve thisbasap. #CustomerSupport #customerexperience

[Ramlal Waghray @ramlal_w]

@ACTFibernet Why did you close the ticket?

[Ramlal Waghray @ramlal_w]

@ACTFibernet You closed the ticket without a resolution. It is unilateral decision without even talking to the customer. #CustomerRights #customersupport #customerexperience

[Ramlal Waghray @ramlal_w]

@hyderabaddoctor Dr. I am 64 and run twice a week ( 5km every Saturday and 3.5 km every Wednesday) and walk 4-5km on other 4 days. Of late i feel stiffness on my right calf or Soleus muscle. Any suggestions on treating and strengthening the legs? Thanks

[Ramlal Waghray @ramlal_w]

@KirtanShahCFP Financial planning is just one aspect of retirement planning. There is more to do as richest retirements are consciously architected. Take a look at https://t.co/hln2XUrn7V. It's free Now.

[Ramlal Waghray @ramlal_w]

@flightaware I wish you guys update and report accurately. This flight was to Bengaluru and it did land in Bengaluru. Not sure where your source of data collection is but your incorrect information did create a lot of panic for us as a family. Hope you will take corrective action

[Ramlal Waghray @ramlal_w]

@nsinghal211 Financial planning is important but there is more than that for people retiring. That's why we have built https://t.co/hln2XUrn7V. Your Next Round. Designed.

[Ramlal Waghray @ramlal_w]

@PrajwalTomar_ @Lovable Lovable

[Ramlal Waghray @ramlal_w]

@IndiGo6E 3. Why no refreshments/accommodation was provided to customers who were made to wait for 20 hours at the airport 4. Why refund is not 100%. 5. What about compensation?

[Ramlal Waghray @ramlal_w]

@IndiGo6E Too little too late. Just a few questions to the chairman: 1. Why wasn't the leadership in action to tackle the challenge and communicate correctly with customers from 3rd dec The leaders were hiding in rat holes..2 why no transparency and honesty in dealing with customers. 1/n

[Ramlal Waghray @ramlal_w]

@IndiGo6E Hi, your refund page is restricting the bank account number to be less than 12 digits. HDFC bank accounts are of 15 digits. Can you get this fixed please asap. Sharing screenshot @RamMNK @DGCAIndia

[Ramlal Waghray @ramlal_w]

@RamMNK Sharing the screenshot of the ticket price for hyd to pune for 11th December. Very clearly @IndiGo6E doesn't accept your directives of fare. What next? #indigo #Tickets

[Ramlal Waghray @ramlal_w]

@IndiGo6E You guys have no clue about the ordeal my daughter had to go thru. Your regret is very hollow. A strong punitive action is needed against an errant organisation like Indigo - so that you dare not repeat it again. BTW, we haven't received any message regarding refund so far.

[Ramlal Waghray @ramlal_w]

@IndiGo6E You have left hundreds of passengers old, young, ladies , kids to fend the night at the Pune airport. You are conveniently pushing the flight time from 12.40 am to 2.00 am to 3.00 am and now to 4.30 am of 6e336. Honesty and transparency help in such situations #Indigo

[Ramlal Waghray @ramlal_w]

@RamMNK Sir. India would have been happy if you had pushed Indigo to implement the regulations NOW. There should be a huge cost that Indigo should pay for this planned negligence. People would have managed with fewer indigo but appreciated a tough action against an errant org.

[ANI @ANI]

#WATCH | On IndiGo flight cancellations, Union Civil Aviation Minister, Ram Mohan Naidu Kinjarapu says, "...We have formed a committee which will inquire into all this so that they can establish where things went wrong and who did it wrong. We are going to take necessary action on that also. This thing shouldn't be left unattended. We are taking strict action on this, so that whoever was responsible into this needs to pay for it."

[Ramlal Waghray @ramlal_w]

@IndiGo6E You did the easiest thing - say sorry to get away with murder Mr Pieter Elbers. You and your leadership team were missing in action when needed. If there is any conscience left you and your leadership team - those responsible for planning and customer comm should resign.#Indigo

[Ramlal Waghray @ramlal_w]

@amitabhk87 As a board member I hope you will bring reform to make this organisation a customer focused organisation and this will begin by making some heads roll. 4/4

[Ramlal Waghray @ramlal_w]

Hi Pieter Elbers , it's too little too late. You have no idea what young, old, ladies and infants have gone through on 3rd night and 4th December. Itvwas torture and reflection of badly trained the organisation is in handling a crisis 1/n #IndigoDelay

[manisha singhal @manishasinghal]

Reboot for tomorrow:

IndiGo CEO, Pieter Elbers , addresses customers :
Says IndiGo cancelled more than 1000 flights (Dec05) , more than half the number of its daily flights, extends sincerest apology .

Flight cancellations made were to align the crew to be where from where they need to start afresh tomorrow morning.

Requests customers not to go to the airport, as there will be cancellations tomorrow but under 1000.

Situation to return to normal between the 10th -15th Dec.

@IndiGo6E #IndiGo

[Ramlal Waghray @ramlal_w]

You and your leadership team at all levels including airport managers were missing in action - hiding in rat holes. It seems that this was a well planned strategy used to extract relief from govt from regulations. Karma will bite you/Indigo 3/n #IndigoDelay.