Weddy Njoan #WP

#WordPress Kampala Co-Lead | Loves WordPress, WooCommerce, anything Digital Tech! I can talk #Sport 24/7. #Phillipians 4:6-7

[Weddy Njoan #WP @RamseyScored]

I'm honored, I'm humbled!!! Thank you @yoast ,Thank you @imokolfaith and the WordPress Community in Uganda!!!

[Yoast @yoast]

Congratulations to @RamseyScored for receiving this week’s #YoastCareFund! 💜 Joan was nominated by @imokolfatih for her contributions to the Ugandan #WordPress community and co-leading @WordPressKLA! Let’s get to know her better 👇🏼 https://t.co/yg05CMh86r

[Weddy Njoan #WP @RamseyScored]

@Emjenny605 There is still a lot of space on that bench. Next to Bergkamp.

[Weddy Njoan #WP @RamseyScored]

@SteveUG @mtnug Hehehehe!!! MTN at its "best"......

[Weddy Njoan #WP @RamseyScored]

@jptorach Haaaaaaaaaaaaaaaaaa!!!!

[Weddy Njoan #WP @RamseyScored]

@KamyaKEdmund @xAviation Huh... I can imagine the pressure inside. It definetly creased.

[Weddy Njoan #WP @RamseyScored]

@KamyaKEdmund @_devJNS Hehehehe!! Owaye, ndeka. Me I be focused on the serious issues being discussed. Naye why does the table getting into my thoughts???

[Sheba Ayinzabyonna @ShebaAyinza]

A session you cannot afford to miss . @RamseyScored

[WordCampJoburg @wordcampjoburg]

🎤 Speaker Spotlight: Jonathan Bossenger from Automattic!

Join Jonathan at #WordCampJoburg 2026 for insights, learning, and connections within the WordPress community.

🎟️ Tickets: https://t.co/i9CpMoNiC8

#WordPress #SpeakerSpotlight #WordCamp

[WordCampJoburg @wordcampjoburg]

🎤 Speaker Spotlight: Rufaro Madamombe
We're excited to welcome Rufaro Madamombe from Human Made to WordCamp Johannesburg 2026!
Seats are limited. Secure your ticket today.https://t.co/i9CpMoNiC8
#WordCampJoburg #WordPress #Speakerspotlight #WordCamp

[WordCampJoburg @wordcampjoburg]

🎤 Speaker Spotlight: Kim Clow from Automattic!

Join Kim at #WordCampJoburg 2026 for a day of WordPress insights, networking, and community.

🎟️ Seats are limited. Secure your ticket today:
https://t.co/i9CpMoNiC8
#WordCampJoburg #WordPress #Speakerspotlight #WordCamp

[WordCampJoburg @wordcampjoburg]

🎤 Dirk Tolken of Semantica Digital is joining the speaker lineup at #WordCampJoburg 2026!

Learn, connect, and grow with the WordPress community.

🎟️ Tickets: https://t.co/i9CpMoNQrG
#WordCampJoburg #WordPress #Speakerspotlight #WordCamp

[WordCampJoburg @wordcampjoburg]

Joan Logose is joining the speaker lineup at #WordCampJoburg 2026!

Don't miss the chance to learn, connect, and grow with the WordPress community.

🎟️ Tickets: https://t.co/i9CpMoNiC8

#WordPress #WordCampJoburg #WordCamp

[Weddy Njoan #WP @RamseyScored]

I'm honoured. Can't wait to connect with the WP Community down South. See you there.
Tickets https://t.co/lJfLYP0oik

#WordCampJoburg #WordPress #WordCamp

[WordCampJoburg @wordcampjoburg]

Joan Logose is joining the speaker lineup at #WordCampJoburg 2026!

Don't miss the chance to learn, connect, and grow with the WordPress community.

🎟️ Tickets: https://t.co/i9CpMoNiC8

#WordPress #WordCampJoburg #WordCamp

[Weddy Njoan #WP @RamseyScored]

Dear @mtnug, You asked for my Wakanet number and error. I shared both. Instead of checking the payment issue, you sent a technician who asked whether my router light was green or red. Embarassing😂The problem isn't my router. It's your card payment system. Frustrated Customer.

[Weddy Njoan #WP @RamseyScored]

Imagine logging a payment issue for nearly two months and discovering nobody in customer care can actually explain or resolve it. That's been my experience with @mtnug Wakanet card payment option. Remove it if it's not functional.

[Weddy Njoan #WP @RamseyScored]

Dear @mtnug, why are you still showing card payments for Wakanet when they simply don't work? Two months. Repeated failed attempts. Customer care can't fix it. At this point, the feature is misleading customers.

[Weddy Njoan #WP @RamseyScored]

Dear @mtnug, if card payments for Wakanet don't work, please remove the option from your website and MyMTN App until it's fixed. I've been trying to renew for almost 2 months using my card. Customer care hasn't been able to help either. This is a poor customer experience.

[Weddy Njoan #WP @RamseyScored]

Dear @mtnug, stop misleading customers by keeping Wakanet card payments online if it doesn't work. I've spent nearly 2 months trying to renew, reported the issue,failed to get a help. A broken payment system shouldn't remain live for months. That's not innovation. It's neglect.

[Weddy Njoan #WP @RamseyScored]

@mtnug I already did that.....

[Weddy Njoan #WP @RamseyScored]

Every failed payment attempt wastes customers' time. Every unresolved support ticket erodes trust. @mtnug, I've been unable to renew Wakanet with my card for nearly 2 months, and support hasn't resolved it. This isn't just a bug. It's a customer experience failure.

[Weddy Njoan #WP @RamseyScored]

@mtnug You assume that everyone is able to use MoMo... And that is part of the problem. There is a reason I chose to use a card instead of Momo or airtime. I have shared details with customer care several times and gotten no help. They just keep saying they'll call back or escalate.

[Weddy Njoan #WP @RamseyScored]

As someone who works with websites and online payment systems every day, this is painful to watch. @mtnug has left a broken card payment option for Wakanet for quite some time despite repeated reports. Broken features shouldn't stay in production.

[Weddy Njoan #WP @RamseyScored]

Wakanet payment feature from @mtnug:

💳 Card Payment
✅ Looks available
❌ Doesn't work
❌ Customer care can't help
❌ Still live after months
If a feature doesn't work, why keep it active on the website and App?