VIKAS RANGASWAMY

[VIKAS RANGASWAMY @rangaswamyvikas]

@ImAshish_007 @OlaElectric Same with OlaCare+

[VIKAS RANGASWAMY @rangaswamyvikas]

@Kriviii01 @OlaElectric @bhash Same here.

[VIKAS RANGASWAMY @rangaswamyvikas]

It’s a brand new bike, and I’ve already had to raise 3 different tickets for the same issue. Every time I get a call, a new ticket is created but nothing actually moves forward.

I expected better support after paying for Ola Care Plus. This has been exhausting.

[VIKAS RANGASWAMY @rangaswamyvikas]

@OlaElectric I chose Ola Care Plus for a smooth home service experience, but it’s been all talk—no action. Repeated calls, new tickets every time. Support says they’ll visit, showroom says they won’t. Feels like nothing is actually happening.

#OlaCarePlus #CustomerExperience

[VIKAS RANGASWAMY @rangaswamyvikas]

Helpline — same response: “Delivered.”
Raised a ticket — no callback.
Visited the delivery centre — “You didn’t book through us,” and acted like it’s not their problem.

This is NOT how a customer experience should be.
Please fix this. Order ID: OET-382181508180625-PQG167

[VIKAS RANGASWAMY @rangaswamyvikas]

Just got ghost-delivered by @OlaElectric 🛵
Ordered an Ola scooter, completed registration, and then got a message saying “Your scooter is delivered.” But guess what? It never arrived.

#OlaElectric #CustomerSupportFail #OlaScooter