Ranjeev Dutta

[Ranjeev Dutta @ranjeevdu]

@Yatra_Care The last response I had received was to pay the amount to the airline directly. I did the same and shared the screenshot with you. I have not received any response since 23rd September. I have sent 4 emails regarding my refund. No response received till date.

[Ranjeev Dutta @ranjeevdu]

.@YatraOfficial This is absolutely unacceptable!

I paid to prepone my Finnair return flight. Your app showed the revised itinerary as CONFIRMED, yet no e-ticket was issued. I was later told there was a ticketing error.

[Ranjeev Dutta @ranjeevdu]

@YatraOfficial YA: YA:57747700

[Ranjeev Dutta @ranjeevdu]

@Yatra_Care @YatraOfficial @Finnair I have already paid the reschedule fee yesterday to reschedule flight from 27th to 24th September. No confirmation has been received till now. @YatraOfficial tells me to contact @Finnair and @Finnair says they can’t make any changes directly.

[Ranjeev Dutta @ranjeevdu]

@Yatra_Care I still have not received an update. It’s very surprising and shocking that a simple reschedule would be handled so poorly.

[Ranjeev Dutta @ranjeevdu]

@Yatra_Care @Yatra_Care you have not responded to my email. Please also note that your team has not issued the rescheduled flight tickets yet and is asking to contact Finnair. Finnair is saying that only Yatra can make the necessary changes.

[Ranjeev Dutta @ranjeevdu]

@Finnair @YatraOfficial @Yatra_Care @Finnair customer care will only make changes if the travel agent will do the changes. Travel agent refuses to do this. They keep saying systems are down. Customer is suffering and nothing else.

[Ranjeev Dutta @ranjeevdu]

@YatraOfficial @Yatra_Care @Finnair @DGCAIndia

[Ranjeev Dutta @ranjeevdu]

@YatraOfficial @YatraOfficial @Yatra_Care @Finnair https://t.co/k1qah5TUY7 is asking me to contact the airline directly, Finnair is asking me to contact Yatra. No solution to this. Who will solve the reschedule issue?
Yatra booking no: 1705260023143
Airline PNR: 8RXLEZ

[Ranjeev Dutta @ranjeevdu]

@Yatra_Care Still no update.

[Ranjeev Dutta @ranjeevdu]

Why should a paying customer suffer for your operational failures?

Issue my valid revised e-ticket immediately and provide a written explanation.

Yatra Ref: 1705260023143

@YatraOfficial

#Yatra #CustomerService

[Ranjeev Dutta @ranjeevdu]

@LGIndia Dear LG Customer, We took utmost effort to complete your Request RNP240614076785 but unfortunately not able to complete hence cancelling your request without any charges. For any support use https://t.co/UQy455E3MY

[Ranjeev Dutta @ranjeevdu]

@LGIndia Dear LG,

You conveniently closed the case without providing a solution. Do you suggest I throw away the AC?

[Ranjeev Dutta @ranjeevdu]

@LGIndia All details have already been shared with you on Instagram and Twitter. You are asking for the same details again and again. It’s been a month now.

[Ranjeev Dutta @ranjeevdu]

@GoFirstairways International flight has been cancelled 10 days before departure. @GoFirstairways is not giving any alternate flight option either. Customer care is unresponsive. We are stuck with other domestic flights bookings, hotel bookings etc.