Hey @TMobile@TMobileHelp , I need help returning a legacy 4G LTE CellSpot V2 equipment from my closed account & getting my deposit back. Stores refused to take it & phone reps can't pull closed accounts. Please send a prepaid shipping label! 📦
@ATT@ATTHelp I need a corporate tier-2 manager to DM me immediately. Your team forced a Business account setup on me, botched a 4-line port over 3 weeks, and shipped the wrong iPhone model. Frontline phone care is completely unable to handle this mess. Please DM now.
But Samsung refuses to do so! 💬 Despite multiple case numbers, escalations, and calls, I’m left with NO refund & NO resolution. This is unacceptable! @Samsung, please escalate this ASAP and file the FedEx claim as required!
#Samsung#FedEx#LostPackage#CustomerServiceFail#Help
🚨 @SamsungSupport@SamsungUS Urgent help needed! I returned my Galaxy S25 Ultra (Order #SA051922473) via FedEx, but Samsung claims they received an empty box and denied my $1,419.99 refund. FedEx denied my claim, saying only Samsung can file it per their agreement.