Pathetic Service from @reliancejio
I raised SR as my internet was not working on Oct 31st . They schedule a technician visit on Nov 8th.
They expect customer to wait a entire week for them leisurely fix the problem. I am trying to expediate this but no way to reach a human.
@JioCare If you guys can't fix the internet by EOD then please cancel my Service and provide me the refund as i did pay for an entire year in advance.
I will switch to a better Service provider who respects their customer. @jio
@JioCare, if there is a SR raised already then there is absolutely no way to reach a support person via chat, call, and email as well. All we get is a automated message.
This is not acceptable at all.
@RegisterKaro@Razorpay I am really fed up with you guys... You have been calling me multiple times for a month and kept on saying that it's my mistake and even when i submitted evidence.. you are saying you can't refund.... i need help on this @jagograhakjago
Scam by @RegisterKaro...
They call you multiple times to sell their products but will not tell you what documents needed beforehand even after asking them explicitly multiple times...
Very pathetic service...
#registerkaro@Razorpay#razorpayrize
I raised a relocation request which was scheduled yesterday. Still no one came... the time slot keeps changing. It is very frustrating.
Whenever we reach out to @JioCare only automated bots are responding. No option to interact with human which is very pathetic.
@reliancejio
They kept on delaying asking document at various stages instead of giving required documents list beforehand even after explicitly mentioning to them...
I kept on following up with them for the refund for the service they didn't deliver but still no response...
@Razorpay
One of the worst thing is customer service. You will not receive proper response from them. I called customer care once my product reached nearest hub and asked them whether i can pick up or not. They said they will for sure deliver the product before the scheduled delivery.
@bhash It's been 30 days since the delivery. But many problems.
1. Handle lock is not working.
2. Scooter Body is making too much noise.
3. Battery charge suddenly dropped to 0% from 40%.