I have already contacted Flipkart support more than 50 times. The technical visit also confirmed that the product has a defect. Despite this, my replacement/return request was cancelled without any valid reason.
For the last 8–15 days, I have been facing continuous mental harassment, wasting my time and causing unnecessary stress. Please stop asking me to contact support again and resolve my issue immediately. Kindly process the replacement or refund without further delay.
@RenaultIndia in second service every thing is paid and only labour charges are free means 8.5 k. Is own other 300-500 rs is free ok thanks Renault for purchase without any charges free service for 3
One of the worst brand and customer-service experiences I’ve ever had. A defective product, repeated replacement requests, multiple technician visits, and still no proper resolution.
Realme and Flipkart have completely wasted my hard-earned money, time, and patience. If this is how you treat customers, you should seriously rethink your business. Close the business and start begging for money from customers—because that seems more appropriate than continuing to waste customers’ hard-earned money with such pathetic products and service.
Absolutely terrible experience. I would never recommend Realme or Flipkart to anyone.@Flipkart@flipkartsupport@realmeIndia@realmecareIN @__Kalyan_K
Please don’t send me another third-class, auto-generated response. I don’t want automated messages or scripted replies. I want a real person from your senior customer-support or management team to personally review my issue and respond.
I have already gone through repeated replacement requests and technician visits. The issue is still unresolved. Stop wasting my time with automated responses and take responsibility for your customer. @Flipkart@flipkartsupport@realmeIndia@realmecareIN @__Kalyan_K
One of the worst brand and customer-service experiences I’ve ever had. The entire process with Realme and Flipkart has been extremely disappointing. Even after multiple replacement requests and technician visits, the issue with my product is still not properly resolved.
I honestly regret choosing this brand. Based on my experience, I would not recommend Realme to anyone. At this point, even a local brand seems like a better choice than going through such a frustrating customer-service process.
Realme and Flipkart should seriously close their businesses and start begging for money, because this is how badly you are wasting customers’ hard-earned money and time. Absolutely pathetic products, pathetic service, and a completely disappointing customer experience.
@realmecareIN@flipkartsupport@Flipkart@realmeIndia@jagograhakjago@_Kalyan_K@skyli_realme
Option 1 – Firm & Professional
I have been following up on this issue for the last 15 days, but it still remains unresolved. This has caused me significant inconvenience and disappointment.
If my issue is not resolved immediately with a proper solution, I will have no option but to share my entire experience, along with all supporting evidence, on social media platforms such as X (Twitter), Facebook, Instagram, and other public forums to make other customers aware of my experience.
I sincerely hope Flipkart resolves this matter promptly so that no further action is necessary.
Option 2 – Strong
It has been 15 days, and despite multiple complaints and follow-ups, my issue is still unresolved. This level of customer service is unacceptable.
If Flipkart does not provide a satisfactory resolution immediately, I will publicly share my complete experience, including screenshots, call records, and complaint history, on X (Twitter), Facebook, Instagram, and other consumer platforms.
Option 3 – Short
My issue has remained unresolved for the last 15 days despite repeated follow-ups. If this is not resolved immediately, I will share my complete experience and supporting evidence on X (Twitter), Facebook, Instagram, and other public platforms.
Option 1 – Firm & Professional
I have been following up on this issue for the last 15 days, but it still remains unresolved. This has caused me significant inconvenience and disappointment.
If my issue is not resolved immediately with a proper solution, I will have no option but to share my entire experience, along with all supporting evidence, on social media platforms such as X (Twitter), Facebook, Instagram, and other public forums to make other customers aware of my experience.
I sincerely hope Flipkart resolves this matter promptly so that no further action is necessary.
Option 2 – Strong
It has been 15 days, and despite multiple complaints and follow-ups, my issue is still unresolved. This level of customer service is unacceptable.
If Flipkart does not provide a satisfactory resolution immediately, I will publicly share my complete experience, including screenshots, call records, and complaint history, on X (Twitter), Facebook, Instagram, and other consumer platforms.
Option 3 – Short
My issue has remained unresolved for the last 15 days despite repeated follow-ups. If this is not resolved immediately, I will share my complete experience and supporting evidence on X (Twitter), Facebook, Instagram, and other public platforms.
Example
I have spoken to your customer support team and backend team multiple times. Every time, I was told, "Your issue will be resolved within 48 hours." But when? How many more 48-hour promises do I have to wait for?
Is this how product delivery and customer service are supposed to work? A simple replacement has turned into more than 15 days of stress, frustration, and wasted time.
I don't want this product anymore. Please take it away. I don't even want to see it. I would rather buy a new TV from a local shop, even if it costs me much more, than continue dealing with this experience.
Please don't just say "sorry." I want a solution.
Why has this happened to me? Is replacing a defective product really this difficult? This has affected not only me but also my child's happiness.
After this experience, I have completely lost trust in Flipkart. I will never choose Flipkart again and will prefer other platforms in the future.
If my issue is not resolved immediately, I will:
- Share my complete experience with all supporting evidence on X (Twitter), Facebook, Instagram, YouTube, and other public platforms.
- File a case before the Consumer Commission with all call recordings, chat transcripts, emails, screenshots, service reports, and every other piece of evidence. I will seek appropriate compensation for the inconvenience, mental harassment, and other relief available under consumer protection laws.
I was even willing to pay whatever was required if it meant resolving this issue quickly. All I wanted was a timely resolution.
If Flipkart is unable to resolve this matter, then please provide me with a written confirmation stating that you cannot resolve my issue. I will use that as evidence along with all my records before the Consumer Commission.
This is my final request. Please stop giving false assurances and resolve my issue immediately.
I have spoken to your customer support team and backend team multiple times. Every time, I was told, "Your issue will be resolved within 48 hours." But when? How many more 48-hour promises do I have to wait for?
Is this how product delivery and customer service are supposed to work? A simple replacement has turned into more than 15 days of stress, frustration, and wasted time.
I don't want this product anymore. Please take it away. I don't even want to see it. I would rather buy a new TV from a local shop, even if it costs me much more, than continue dealing with this experience.
Please don't just say "sorry." I want a solution.
Why has this happened to me? Is replacing a defective product really this difficult? This has affected not only me but also my child's happiness.
After this experience, I have completely lost trust in Flipkart. I will never choose Flipkart again and will prefer other platforms in the future.
If my issue is not resolved immediately, I will:
- Share my complete experience with all supporting evidence on X (Twitter), Facebook, Instagram, YouTube, and other public platforms.
- File a case before the Consumer Commission with all call recordings, chat transcripts, emails, screenshots, service reports, and every other piece of evidence. I will seek appropriate compensation for the inconvenience, mental harassment, and other relief available under consumer protection laws.
I was even willing to pay whatever was required if it meant resolving this issue quickly. All I wanted was a timely resolution.
If Flipkart is unable to resolve this matter, then please provide me with a written confirmation stating that you cannot resolve my issue. I will use that as evidence along with all my records before the Consumer Commission.
This is my final request. Please stop giving false assurances and resolve my issue immediately.
I purchased a product from @Flipkart, but the microphone was defective from the day it was delivered. I reported the issue within the replacement period and requested a replacement twice, but both replacement requests were cancelled.
Despite repeated complaints over the last 15 days, my issue remains unresolved. Instead of providing a replacement or refund, Flipkart has asked me to contact the brand, even though my purchase contract is with Flipkart.
This experience has caused unnecessary inconvenience, wasted my time, and left me with a defective product. If this matter is not resolved immediately, I will pursue my consumer complaint with all supporting evidence, including call recordings, chat transcripts, emails, screenshots, and service reports. I hope Flipkart takes this issue seriously and provides a fair resolution.
#Flipkart #CustomerService #ConsumerRights #DefectiveProduct
I have been following up on this issue for the last 15 days, but it still remains unresolved despite multiple complaints and assurances. This has caused me significant inconvenience and mental stress.
I request Flipkart to take this matter seriously and provide a satisfactory resolution immediately.
If my issue is still not resolved, I will have no option but to:
- Share my complete experience, along with all supporting evidence, on X (Twitter), Facebook, Instagram, and other public platforms.
- File a formal complaint before the Consumer Commission, submitting all call recordings, chat transcripts, emails, screenshots, service reports, and other supporting documents. I will also seek appropriate compensation and any other relief available under applicable consumer protection laws.
I hope Flipkart resolves this matter promptly so that no further legal action is necessary.