New Blog Post: Customer Service and CX Lessons from Three Iconic Brands https://t.co/njuZZJeCWm
Customer service & customer experience are related concepts. #CustomerService is part of the #CustomerExperience, but the latter encompasses so much more.
In 2019, I’m going to be creative. I will being a new project called ScotsOnTheRoad and I hope you will join with me. I will create films of roads trips and adventures. Let’s be creative. Where should we go? #scotsontheroad#bydjp#bydroramics