Our next #FFTFriday visit this week is to Acute Medical Short Stay @nhsuhcw.
This patient would like to highlight the outstanding facilities at UHCW from its excellent hygiene standard to its thoughtful amenities and supportive team.
#WhatMattersToYouMattersToUs#FFTFriday
Our next #FFTFriday sees us head over to Medical Assessment Unit @nhsuhcw.
This patient would like to thank the brilliant and amazing staff who cared for them in A&E and the Medical Assessment Unit.
#WhatMattersToYouMattersToUs#FFTFriday
Compassionate communication walk around within Acute this morning, reflecting on the 4 Cs of communication after watching a patient story.
#patientexperience#backtobasics@AdrianCabaluna
MAU focus wall on mouth care!
The team have created mouth care packs which include a lip magnet for the bed board to easily identify at a glance which patients require mouth care. #mouthcare#gettingitright@backtobasics@AdrianCabaluna
Shout out to Jennie, MAU Ward Manager, for creating the simple MRSA treatment box! What a smart idea helping nurses and clinicians quickly enact QAG and the MRSA decolonisation regime. It’s already showing promising results! ✨ #TeamEM#InfectionPrevention#StoptheSpread
Super proud of the fab MAU team and their improvement work to reduce falls and help patients stay active. Amazing work and we're seeing the results. Well done! #TeamEM@AdrianCabaluna@MarieFogarty7
Our first #FFTFriday visit this week is to the Same Day Emergency Care department @nhsuhcw.
This patient felt that they received an excellent level of care that made them feel confident and cared for.
#WhatMattersToYouMattersToUs#FFTFriday
“All in a days work” yet sometimes we can forget what this means to a patient and their family. Very lovely to receive positive feedback, it’s important to reflect on the good work the team does day in day out #thankyou#teamwork@HollyRandle6
A heartfelt thank you to the @RRT_UK team for the freshly made coffee, tea, and delicious Krispy Kreme donuts. The Emergency Medicine team @nhsuhcw truly appreciates your generous support and kindness – it brought a real boost to our day😍
Our final #FFTFriday visit this week is to the Medical Same Day Emergency Unit @nhsuhcw.
This person said that they felt listened to and they were very happy with the care that their mother received.
#WhatMattersToYouMattersToUs#FFTFriday
Some of the Acute medicine team Thanking @BarbaraNyamari1 for her leadership, support and guidance over the last 12 months on her secondment as Matron. @MarieFogarty7