My grok account blocked and there's no response to emails. I e raised multiple posts on X and no-one seems to care. I'm a supegrok user and I cannot use grok anywhere @elonmusk@SpaceXAI@grok
@DarioAmodei Guard rails, periodic external agency evaluation. I'm surprised to read that even the to ai companies who create the models don't understand what's going inside a model.
@xai@Support@premium Why does it take 15+ days of complete silence to review a simple false-positive auth token? You continue charging my account without providing the service or responding to tickets. Explain the 15-day delay and restore access.
Handle: @raveykumar | [email protected] 2/2
Active ₹700/mo SuperGrok sub on Google Play, yet blocked at https://t.co/S83Qu4BV6e since Aug 25. Are grandfathered ₹700 users being silently cut off while new rates jump to ₹2,700? Still billing me while offering zero access. Be transparent! @xai@Support@Premium 🧵1/2
Day 13 of paid SuperGrok lockout. Almost 2 weeks of zero response from [email protected].
My base X account is active; this is strictly an OAuth session flag on https://t.co/S83Qu4BV6e. Quick 2-minute fix for an engineer.
@raveykumar | @xai@Support@Premium
@Support@grok@SpaceXAI@elonmusk@bot@xai My account (Supergrok user) is blocked for more than 10 days now. No responses yet to my e-mails and all my projects are blocked. X-ai don't seem to care. Can you give me an explanation?
@X@Support@premium@elonmusk@SpaceXAI Day 9 of paying for SuperGrok with zero access. Still locked out at https://t.co/S83Qu4BV6e ("User is blocked").
Main @raveykumar profile is fine. Just an automated token false positive. Can an engineer flush the session?
@xai@Support@premium
Day 3 with zero support response. My paid SuperGrok account is hard-locked with "Authentication failure: User is blocked" across web & apps since Aug 25. All my project work and data are inaccessible. Please escalate! @x@Support@premium@elonmusk@SpaceXAI
@X@Support@premium@elonmusk@SpaceXAI@xai 8 days of unanswered emails to [email protected]. This is an automated token/session desync on https://t.co/S83Qu4BV6e, not a policy strike. All local scripts stopped. Just need an engineer to flush stale tokens & reset my session.
@X@Support@premium@elonmusk@SpaceXAI Day 8 of being billed for SuperGrok while staring at 'Authentication failure: User is blocked'.
Active Google Play subscriber, base X profile is 100% fine, but https://t.co/S83Qu4BV6e has ghosted me since Aug 25.
Can an actual human look at this? @xai@Support@Premium 🧵1/2
Paid SuperGrok user (@raveykumar). Facing standalone https://t.co/eDzrt1SjFc: User is blocked while my X account remains active. All local sessions terminated. Ticket sent to [email protected]. Please reset my xAI auth session.@premium@X@grok@Support@xai
@X@Support@premium@elonmusk@SpaceXAI Day 7 of paying for SuperGrok: asked Grok to understand the universe, but it mastered ghosting instead. 👻
Active Google Play sub, base X account is fine, but https://t.co/S83Qu4BV6e locked me out on Aug 25.
1 week of silence. @xai@Support@Premium 🧵1/2
@X@Support@premium@elonmusk@SpaceXAI Day 6 with zero support response. Paid SuperGrok subscriber (@raveykumar) completely locked out with "Authentication failure: User is blocked" across web & apps since Aug 25. Service paid for but completely inaccessible. Please help escalate @xai@Support@Premium@elonmusk 1/2
@X@Support@premium@elonmusk@SpaceXAI@xai Day 5 of zero support response for my paid SuperGrok account. Still locked out with "Authentication failure: User is blocked" since Aug 25. Active Google Play subscriber, base X account is fine. Preparing consumer complaint for service denial. @xai@Support@jagograhakjago