Bought 19 split ACs from Reliance Digital on 22 Dec 2025 with promised 5-year ResQ service. Within 5 months, multiple ACs have cooling issues.
Raised service requests (5095259, 5065435 on 17 & 20 April). Promised 48-hr resolution — it’s been 7+ days, ZERO response.
No technician, no callback, no accountability despite multiple escalations. Customer care just repeats apologies with no action.
Pathetic after-sales service. This is how you treat bulk customers? @RelianceDigital@_MukeshAmbani@RelianceResQ@jagograhakjago #CustomerServiceFail #RelianceResQ
Hey @RelianceDigital
I’ve already shared all details multiple times via complaints and calls.
The issue is not lack of information — it’s complete inaction from your side for over 7 days.
Please stop generic replies and confirm a technician visit timeline today. Sharing details on DM again, but expect actual resolution this time.
Bought 19 split ACs from Reliance Digital on 22 Dec 2025 with promised 5-year ResQ service. Within 5 months, multiple ACs have cooling issues.
Raised service requests (5095259, 5065435 on 17 & 20 April). Promised 48-hr resolution — it’s been 7+ days, ZERO response.
No technician, no callback, no accountability despite multiple escalations. Customer care just repeats apologies with no action.
Pathetic after-sales service. This is how you treat bulk customers? @RelianceDigital@_MukeshAmbani@RelianceResQ@jagograhakjago #CustomerServiceFail #RelianceResQ
Bought 19 split ACs from Carrier Midea — within 5 months, multiple units have cooling issues.
Even under 1-year manufacturer warranty, your support is equally disappointing. Complaint (1313534680) was closed as “duplicate” WITHOUT any resolution.
No inspection, no technician, no fix — just closing tickets to hide the issue?
This is not service, this is negligence. Both brand & retailer passing the buck while customers suffer.
@CarrierMideaIndia @carrier@CarrierMideaInd@Midea@jagograhakjago #CustomerServiceFail #PoorService #ConsumerRights
@Flipkart Received my PS5 today, it has certainly been used by the seller before. Applied for refund and talked to multiple customer care agents just to hear it will be taken care of and receive "your refund request has been rejected" after a while without any reason mentioned.