@BlueDart_ Have already sent you the necessary information. Now it is upto your team how you resolve it. A simple apology is NOT enough as it doesn't cover the expense and inconvenience π
@BlueDart_ Sad to say that the response has been stereotype. You have failed to understand the issue and repeating the same story again and again π there is no point in continuing with you πππ
@BlueDart_ wonder why these people don't understand a simple issue. Inspite of sending them reminders they keep sending stereotype response π‘ they don't even read the message. Hopeless service πβπ¦Ίπ
@AirIndiaX it claims that under my booking category complimentary meals and standard seats are included but only 1 meal was served for one pax in one sector. Also we were forced to pay for the seats. But they simply deny it. Contd.
@AirIndiaX Since you have already checked your records about confirmation of fare you can jolly well check out about extra payment made towards booking of seats.
@AirIndiaX lodgded complaint regarding forcing pax to compulsory pay for a seat while carrying out web check-in. Sadly π a stereotype response (of denial) was received. So much for customer care and service.
@AirIndiaX And meals were not served on both sectors except for one person and that also only on one sector. I'm not able to understand why you are claiming otherwise π. As a goodwill gesture you should acknowledge and compensate me.
@AirIndiaX I've mentioned very CLEARLY that we were charged for seat booking during Web check-in on both the sectors which is strange as you have claim that seat and meals were included in the corporate fare category.
@AirIndiaX additional amount of money charged for seat?. And if you say that meal was included then why only in sector and that also for only one pax?. strange
@AirIndiaX Thanks for the update. But pls note that additional amount was charged for seat during Web check-in on both the sectors. And only one meal was served on one sector. My concern is why was