Ravi Trehan

[Ravi Trehan @ravitrehan]

@HospitalHinduja That's great..well deserved..Congratulations Gautam...

[Ravi Trehan @ravitrehan]

@MaxBupa By the way if you have any intention to help my mother then her Cashless request ID is 355149....PLEASE DO THE NEEDFUL IMMEDIATELY

[Ravi Trehan @ravitrehan]

@MaxBupa

[Ravi Trehan @ravitrehan]

@MaxBupa No guarantee that when you need a claim, we will help you. You will be in your own with your ill family member struggling. So take policy on your own risk....this is crazy. Every step you need to struggle and best is while sitting in London, I can't call on any number frustrating

[Ravi Trehan @ravitrehan]

@MaxBupa Once again I am back to square one...my mother is at Max Gurgaon and her approval hasn't come yet...she is at the hospital and Max Bupa isn't sending the final approval and 78 year old is stuck there.
You guys should tell at the time of taking policy that there is no guarantee

[Ravi Trehan @ravitrehan]

@MaxBupa Thanks. I received approval only at 1222 hrs today. You have to direct your team to not sit on approvals. If it was approved on 1st, then why did I need to struggle so much? Hospital received approval at the same time as we got. Take this feedback positively to improve process.

[Ravi Trehan @ravitrehan]

@MaxBupa My mother's cancer treatment is due now, and my 78-year-old mother is at the hospital for her treatment and struggling there. This is highly unprofessional in acceptable and unethical on part of Max Bupa.

[Ravi Trehan @ravitrehan]

@MaxBupa Thanks for your reply, BUT unfortunately, nothing has moved. I live in London and can not connect to your toll-free numbers. I have written so many emails but no responses yet.

[Ravi Trehan @ravitrehan]

@MaxBupa I sent this on Instagram also, but as expected, no reply...this is really not done