Zaid Rawi

[Zaid Rawi @rawiz]

@milano_uk hi, where can I find and buy new seals for your Milano Elizabeth - Traditional Shallow Seal Bath Trap and Outlet Pipe - Chrome please?

[Zaid Rawi @rawiz]

@virginmedia They don’t know anything!

[Zaid Rawi @rawiz]

@virginmedia my broadband installation has been pushed from 1st of March to 15th of March and now to 22nd of March cos apparently your installer Avonline can’t coordinate and arrange to lift a manhole cover in the street. Help!

[Zaid Rawi @rawiz]

@virginmedia Nope. But I presume it’s cos they can’t arrange to lift a manhole cover in the street. Poor performance with buck passing between teams and no accountability

[Zaid Rawi @rawiz]

@virginmedia So installation moved again. Originally 1st March, then 11th, then 22nd, then 4th April and now 20th April. All your helplines are no help. Raising complaints is no help. Ringing Avonline is no help. Why won’t someone take accountability to fix this please?

[Zaid Rawi @rawiz]

@virginmedia It sounded like Avonline were very slow to do their own approval for night work according to their staff. And why keep coming back without arranging approval. Have they even arranged anything with the council yet? Your own Virgin surveyors thought it was easy

[Zaid Rawi @rawiz]

@virginmedia And now you have given me a new date of 4th of April. This is unacceptable. This is presumably because no one arranges to lift the man hole in the street. Please fix this

[Zaid Rawi @rawiz]

@virginmedia So fiber pull appears to have not been done again.

[Zaid Rawi @rawiz]

@virginmedia Isn’t there some way to proactively check if the night work is actually booked please?

[Zaid Rawi @rawiz]

@virginmedia Yes but they turn up, discover the issue, acknowledging it needs to be booked as night work and then repeat. They never actually do the night work. I notice they have booked the outside installation it appears for during the day again on Thursday the 17th. You are wasting £

[Zaid Rawi @rawiz]

@grapefrukt any chance of getting rymdkapsel back on PlayStation Vita please Martin?

[Zaid Rawi @rawiz]

@TeamKnowhowUK I just slogged to your Glasgow store to discover you’d cancelled my order without telling me due to ‘fraud’. Poor service.

[Zaid Rawi @rawiz]

@Eastmad no

[Zaid Rawi @rawiz]

@Eastmad ooo did you buy and watch it then David? Review?