We need more 16 vs 16 matchups. Last 12 seconds of St Francis vs Alabama State — missed free throw, turnover, turnover, turnover, fumbled pass, game winning layup. #NCAA#MarchMadness
These dudes have been calling each other the worst President in history for 80 straight minutes — and neither one of them got really offended until their golf skills were questioned. Hahaha.
Another day, another viral TikTok with incredible brand response.
This woman bought a rain jacket from @thenorthface and was hiking in the rain in Australia where she complained she was absolutely soaked despite the rain jacket saying it was waterproof.
Her request?
Meet me at the top of the mountain and bring me a new coat.
The video got 10.3M views.
The team at North Face quickly replied with a video showing a guy grabbing a new jacket at the North Face store, jumping on a helicopter and bringing it to Jenn.
Another example of great social listening + speed to response!
This is a masterclass in turning a unsatisfied customer into millions of impressions with positive brand sentiment.
Bravo @thenorthface 👏
The State News, the student newspaper at Michigan State University, is reporting that #UNC Chancellor Kevin Guskiewicz is the sole finalist for the MSU presidency.